Caliber - Wooster - East

4.8 (1,796reviews)
96%
1501 Akron Rd,  Wooster,  OH  44691

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,796)

Likely to Recommend

Repair Quality

Awesome job! Great communication!

Customer Service

Returned Clean

Likely to Recommend

Definitely will send others your way!

Repair Quality

They did an amazing job! Even detailed the interior of my vehicle which was unexpected but GREATLY APPRECIATED! And they even fixed my horn when i noticed it didn’t work when i picked it up. Thank you.

Customer Service

Everyone I talked to from Bree (sp?) to Gabe and ZZ Top Santa were kind and helpful! Than you for being such a high level customer care team!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I questioned that when I took my car in I had almost a full tank of gas when I picked it up. It was just under a half a tank. Also, when I took it in I seem to think I had about 4900 miles on it when I picked it up it was over 5200 miles plus the one backseat was lying down, but someone had to hold something in it. I’m just a little confused. On the plus side, they called and told me my car would be ready on a Wednesday or Thursday. Then they called and told me it would be 2 1/2 weeks later cause they couldn’t get a little part but then they went and found a part and I got it about a week later.

Likely to Recommend

No other would be thought of!

Repair Quality

Excellent communication throughout the procedure and high quality work with the repairs!

Customer Service

Excellent service!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looks good on the kia that I can tell.

Likely to Recommend

Very satisfied

Repair Quality

Everything was excellent

Customer Service

Service was great and friendly

Returned Clean

Likely to Recommend

Repair Quality

Very professional and kept us updated throughout the process

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Caliber Collision worked with me around the Holiday season and my schedule to get my vehicle repaired. Also, as an added bonus, they detailed my car upon completion.

Customer Service

Everyone was very curtious.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They came to me from a recommendation and I am very thankful I gave them the work.

Repair Quality

They were careful about the details.

Customer Service

Very friendly and patient. Answered questions.

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Gabe and all the folks at caliber were great, timely, helpful and kept me informed. Very pleased!

Customer Service

See previous comment

Likely to Recommend

Absolutely would recommend Caliber

Repair Quality

Customer Service

Staff was excellent in every aspect, well informed and very professional.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean