Caliber - Youngstown - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on my truck can’t even tell the whole trunk was replaced perfect paint match and everything! Great communication!
Customer Service - 5.0/5.0 -
Did a great job on my truck can’t even tell the whole trunk was replaced perfect paint match and everything! Great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your organization has shown me a great amount of professional. Matt was always available if needed. Also your supporting staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would HIGHLY recommend this Caliber location to any of my family or friends. I feel the office staff as well as the entire team behind the scenes did a phenomenal job with my vehicle. They even detailed the inside for me before we picked it up. That is true awesome customer service!
Repair Quality - 5.0/5.0 -
I was 100% satified with the repair work that was done on my vehicle. You can't tell where the damage was at. The paint job that was done matches perfectly and everything was calibrated back to factory specks. I am very impressed and pleased with the work that was done!
Customer Service - 5.0/5.0 -
The customer service at this Caliber location was outstanding. Matt would up date me twice weekly on the progress of my car and how the repairs were going. Especially when they initially starting working on it and found out that there was more damage than originally thought and that it would take longer to repair. I was very thankful for this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Definitely my Repair Shop !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I would honestly not put anyone through this unless I knew that they didn't have a choice. I had no prior experience with Caliber Collision and only selected them because they were in-network with my insurance. I will also be telling my insurance company about my experience here so they can make a determination on whether they would want to keep Caliber on their list.
Repair Quality - 3.5/5.0 -
I am still having some issues with my backup alarms being offline or failing. I was told the cameras and alarms would be recalibrated but it appears that didn't happen. The physical repair, however, looks fine and I have no issues with it.
Customer Service - 3.5/5.0 -
It seemed like there was a new excuse every day for why I didn't have my car back. This wasn't the fault of the customer service people, but still frustrating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall I'm happy and would recommend you
Repair Quality - 3.5/5.0 -
They did great job fixing the car, but since I got it back there's issues that weren't there before...
Customer Service - 5.0/5.0 -
They were friendly and courteous....
Returned Clean
My Experience - 5.0/5.0 -
Fast, friendly and accurate!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The process was fast, and simple. My car looks great!
Likely to Recommend - 5.0/5.0 -
I would highly recommend them. Should I need body work in the future I would also return to them.
Repair Quality - 5.0/5.0 -
The repair looked great. I have no complaints at all.
Customer Service - 5.0/5.0 -
I had an insurance claim and they made things very easy. I was picked up from caliber and taken to a rental car. I was then Able to leave the rental car at caliber. This coordination did not require any additional phone calls on my part.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Only issue is the large gap between my hood and front bumper that wasn't there before. Service was great and everyone was very nice and explain everything very well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with timing, service and final repair, I've already recommended CC to friends. Thank you.
Likely to Recommend - 5.0/5.0 -
I've done already
Repair Quality - 5.0/5.0 -
Very happy with their professionalism and service, everything on time like it was estimated.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 3.5/5.0 -
This is only lower because of the time frame it took to get the vehicle back to me.
Repair Quality - 4.0/5.0 -
The repair work was excellent! The people working there were friendly and it was a nice experience working with them. Only criticism I would have was it took 2 weeks to fix. Myself and others felt this was a very long time to be in the shop for repairs. But, I was told the Collision Center had to wait on parts.
Customer Service - 5.0/5.0 -
Everyone is very welcoming and friendly, especially the girl working the desk.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely would recommend this company. I found nothing negative to report at all. All ⭐️⭐️⭐️⭐️⭐️ from me.
Repair Quality - 5.0/5.0 -
I found the customer service very good. The repair was done faster than originally projected. The work looks very good.