Caliber - Youngstown - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Looks like it has never been in an accident.
Customer Service - 5.0/5.0 -
Customer service was very good. Everyone that I communicate with were friendly and professional.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super nice and the car looks great. Thanks! Being able to leave our rental car at Caliber after the repair was finished was such a time saver!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Amazing
Repair Quality - 5.0/5.0 -
Absolutely amazing not one problem runs like I just bought it highly recommend this company to anyone!
Customer Service - 5.0/5.0 -
Always communicated the status with us
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Paint color and luster did not match. Orange peal and mismatched color at bumper to quarter panel seam. Darker tone of blue.
Customer Service - 1.5/5.0 -
General manager argued with me and wife for 35 minutes
Likely to Recommend - 1.5/5.0 -
I was impressed by the cleanliness and new feeling of the building. I was happy that they cleaned out the inside of my car very well, but with how long it took to get the car returned to me and the lack of communication I just cannot recommend to a friend or family member.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
We were told we would receive text updates. We only received 1 text and that was to tell us that our completion date would be pushed back 2 weeks. We had to keep Calling to get updates. Our insurance company was told the hold up was due to the welder that broke, they never told us this. They just kept saying “it should be done on x date” and when that date came we were told the same once again. They had my car for over 6 weeks!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even though the service takes a long time, but also to process, the staff is very professional and very Curtis. I am pleased.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Allie was very kind and helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was returned looking brand new. The repair man was very polite and asked if I was satisfied. The receptionist knew the answeres when asked. Any contact with employees I was treated with with respect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Excellent repair. Exceptional customer interaction. 10/10.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
The car looks like brand new you guys did a great job on it I am really happy with the work you guys did i will for sure highly recommends you guys Thank you
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 0.0/5.0 -
Poor customer service Dishonesty Terrible manager Lack of urgency Zero time management skills Had an excuse about everything Awful experience I will make sure all family/friends/socials know what a terrible company this is.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Dishonesty, no sense of urgency, lack of communication
Customer Service - 0.5/5.0 -
Literally lied several times
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Took a lot longer than expected
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
very professional and my car was finished sooner than expected. very satisfied