Caliber - Ypsilanti - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
great service car just done a few days later than expected
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Refreshing to have a simple expedient experience with having my vehicle repaired. They were already a partner with my insurance which was helpful and they were able to order, repair and paint my vehicle a week ahead of schedule. They were also accommodating in letting me retrieve car seats during the repair, that I had left in the vehicle by mistake.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on the car is great car look brand new again
Customer Service - 5.0/5.0 -
Amy was phenomenal to work with she kept me up to date on everything. Helped me pester my claims adjuster and made sure my car got the fix it deserved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, done in a timely manner.
Customer Service - 5.0/5.0 -
Felt informed during whole process.
Returned Clean
My Experience - 5.0/5.0 -
Any was great to work with and gives great customer service and excellent communicator. She kept us informed through the whole process. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy was great to work with. Thank you for fixing our car. It look great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great personable customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, communication regarding the status was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service. Car came back like brand new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing job every time. Always updating me on everything as it comes. I will continue to recommend caliber to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, got the work done properly and quickly
Customer Service - 5.0/5.0 -
Always professional, 2nd time with them due to deer, this is my go to shop
My Experience - 5.0/5.0 -
I loved how you kept with the timing and kept us informed the whole time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy was amazing to work with! Amy & Melissa’s customer service was 12/10, I even mentioned it to my Dad when I first dropped my car off for repair. Everything that was communicated with me was done and to my liking. I’m definitely satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me updated, for making the car look like-new, and for handling everything with the rental when my car was in the shop!
Likely to Recommend - 5.0/5.0 -
They were great!
Repair Quality - 5.0/5.0 -
Tye car looks like new. Thank you!!
Customer Service - 5.0/5.0 -
They were great, and always kept me informed.