Caliber - Ypsilanti - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Missing a lot part , car not ready , 0 calibration. Back light not working, back parking sensor not working , leak water rubber missing , I never seen someone work like thatv
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All we came in contact with were great to work with.
Customer Service - 5.0/5.0 -
outstanding
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already mentioned it to my friends and family
Repair Quality - 5.0/5.0 -
Excellent work, my service advisor Amy updated me with the progress on a timeline she mentioned
Customer Service - 5.0/5.0 -
Melissa was excellent, customer friendly and attentive in person and on the phone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber to anyone! Amy was so helpful and made me feel super comfortable throughout the process. Everyone was very professional, and my vehicle was ready much faster than I anticipated.
Repair Quality - 5.0/5.0 -
My car looked brand new!
Customer Service - 5.0/5.0 -
Amy was great and super personable!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looks better than before my accident! You can not tell at all. They were incredibly communitive and finished the vehicle 2 weeks before the expected delivery date. Thanks again!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very impressive
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Staff are wonderful. Way above my expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Underbody cover was ripped
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would easily recommend Caliber for repairs. The quality and communication were excellent.
Repair Quality - 5.0/5.0 -
Our car was repaired within the estimated time and looked like it had never been hit. Panel alignment was flawless, and new paint matched so well you could not tell the difference from original paint.
Customer Service - 5.0/5.0 -
All questions were answered. Caliber staff informed me of progress through the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy was very helpful. The receptionist was also helpful with setting up rental and dealing with insurance company.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was quick, transparent, no hassle, and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service! Amy kept us appraised of the process in a timely manner.