Caliber - Zionsville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Super prompt service as our car repairs exceeded our expectations. Terrific communication and courtesy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Prompt along with ongoing professional communication.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Front passenger door & mirror scratched, part of passenger side door & molding was removed & replaced, damaged areas were buffed or painted. I visited Caliber without an appointment and they were able to give me an estimate while I waited. The staff, especially Abby? and Ron were amazing. Ron explained what work should be done and told me to leave my car with them for a week. The repair was done quicker than estimated and I was able to pick up the car after 2 days. Everyone I dealt with at Caliber was extremely polite and helpful. I would highly recommend Caliber to anyone needing repair to their car.
My Experience - 5.0/5.0 -
Very helpful and nice. Vehicle was done a little sooner than expected which was great.
My Experience - 5.0/5.0 -
Great work and customer service
Likely to Recommend - 2.0/5.0 -
As of right now not real likely. But maybe once I get my car and it’s correct then I may change my mind
Repair Quality - 1.0/5.0 -
I was notified my car was done so I went to get it. After looking it over it was not right. So they kept and closed ticket. Was called again stating now it’s fixed, I could get back there that day, went the next and it is still not right. They have my car that is not correct with a closed ticket and I have not heard from them since. I’m still in a rental that I have not returned, so if any charges have occurred then caliber will be paying. I will not pick my car up until it is fixed correctly.
Customer Service - 1.5/5.0 -
The beginning was good but now nothing and my ticket is closed but they still have my car that is not correct.
Returned Clean
My Experience - 5.0/5.0 -
Nice work
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Great work and communication
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Back passenger door that was replaced is not flush with the front door. There is a spot where the finish on the replaced door is not smooth. Back seat upholstery is dirty. I have already shared these concerns. I am returning to Caliber Collision to have these issues addressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done right and done on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for the professional conduct and going above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional good communication excellent people just overall a great experience would definitely go back
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the updates on the repairs. Thank you for the clean interior!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Good work, but took a very long time.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Repair took extremely long time. Unnecessarily so. Parts breaking, delays, goodness knows what else, but 2 months to repair a damaged bumper from a minor fender-bender is extreme.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
10/10