Canby Motors Collision Repair - Bel Air Cr#73

4.8 (1,224reviews)
97%
806 Baltimore Pike,  Bel Air,  MD  21014
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In operation 63 years.

With two locations in central Maryland, Canby Motors has proudly served our communities with expert auto collision repair services since 1963. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Bel Air and Aberdeen. At Canby Motors, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,224)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs frequently described as making vehicles look brand new or like they just came off the showroom floor. Communication stands out as a major strength, with customers highlighting regular text and phone updates that kept them informed throughout the repair process, reducing stress and helping them plan accordingly. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly mentioned. A small number of customers noted areas for improvement, including interior cleanliness after repairs, minor workmanship oversights, and occasional pricing or timeline discrepancies, all of which reflect direct customer observations rather than systemic issues.
AI-Generated from reviews written in the last 12 months
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"... auto body shop and would not recommend them. The quality of the workmanship was unacceptable. The paint job had dirt trapped in the finish, and ..." Read more
"... the repair process. As far as the repair itself, really impressive; Jeep looks like new! Thanks!" Read more
"... it up. It was sooner than expected and was clean. All repairs are invisible." Read more
"... even tell the back right side of my car was hit. It looks like it came off the showroom floor." Read more
"Wow!!! Looks like it was never damaged! Awesome work!"
"Excellent customer service and the repair was finished before the expected deadline. Thank you very much!"
"Very quick turnaround, finished a week early. Great communication!"
"... vehicle was in beautiful condition when I picked it up. It was sooner than expected and was clean. All repairs are invisible." Read more
"... service. Coordinated pickup and drop off of rental car. Updated throughout the process. Early completion time by 3 days." Read more
"... not there so why did I pay a deposit. I was told it would take about a week to fix and it took an extra week. From what I can tell so far the repairs look great. ..." Read more
"... performed with excellent quality and efficiency. I was most impressed with the daily communication updates. I will recommend Canby to anyone looking for auto ..." Read more
"They provided weekly updates on the repair progress. Helped with planning and allowed us to work to share ..." Read more
"... went smoothly, from initial inspection to pick-up. I was kept informed regularly of the invoice and repair timeline and all of the staff were friendly and addressed ..." Read more
"Communication was constant. I was well informed throughout the process. My vehicle repairs were performed in a timely manner. ..." Read more
"I so appreciated your consistent updates on the progress of my cars repairs. Your attention to detail is exemplary. ..." Read more

My Experience

Thank Renee! Had the car ready when we needed it. Followed up during the whole process. Car looks great!

My Experience

My Experience

Canby did great work, kept me informed and answered all my questions. They are really easy to work with, highly recommended!!

My Experience

I appreciated the constant updates on the progress of the repair and how smoothly things went

Likely to Recommend

Repair Quality

Very pleased with Canby's customer service and taking the extra step to ensure me of the work being done and handling the extension of my rental car as needed.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was completely satisfied with the repair and I was extremely thankful for the ride. They gave me to pick up my car. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

I was very thankful that they picked me up and took me there to pick up my car. I appreciate that immensely.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Renee was absolutely amazing. She was knowledgeable and responsive. She kept me updated as things moved along. This was my first experience with Canby and while I hope I never have to come back, I will make recommendations to anyone I know who needs a body shop. Sharon

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very fast and efficient. The work was done in a time that exceeded my expectations. Very friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication throughout. Car returned in great shape.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely

Repair Quality

Thank you so much, just not sure why I was charged for my deductable and $4 a day for the car rental?

Customer Service

Awesome

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with the help I received at Canby, the staff were super nice and thorough and kept me updated as my Jeep was in for repairs. Happy with the work and how quickly it was done, Renee went above and beyond keeping me updated and calling when necessary and I truly appreciate it, made the whole process so much easier for me. Thank you!

My Experience

Professional service with communication during the repair.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I highly recommend Canby.

Repair Quality

Very efficiently the work was performed. Renee kept us informed of the progress.

Customer Service

Excellent service. Thank you.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a wonderful job on my car! The ladies in the office are just awesome kept me informed on a weekly basis . Very pleasant workplace!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very friendly, kind and knowledgeable! The front desk was so helpful, knowledgeable & made the process EASY. Renee went the extra mile for me & really knows her business. Happy to recommend.

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