Candy Apple Custom I I, Inc

4.9 (3,085reviews)

97%

(770) 606-1800

846 Joe Frank Harris Pkwy SE, Cartersville, GA 30120

97%

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846 Joe Frank Harris Pkwy SE
Cartersville, GA 30120

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About Candy Apple Custom I I, Inc

See Photos

846 Joe Frank Harris Pkwy SE
Cartersville, GA 30120

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Candy Apple Custom Collision is proud to be a family owned and operated business since 1983 serving the northwest Georgia area. Candy Apple Collision is a certified repair facility for Honda, Acura, Ford, Lincoln, GM, Subaru, Genesis, Hyundai, Kia, Nissan, Chrysler, Dodge, Jeep, and Fiat. Visit our facility and you will experience our unmatched level of customer service along with a safe, proper, and certified repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 1:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Subaru

Call

Website

Reviews (3,085)

Sort By:
Newest
Rating

2,790 Customers Rated

5 Stars

84.2% Complete

(2597)
4 Stars

4.3% Complete

(134)
3 Stars

0.6% Complete

(18)
2 Stars

0.6% Complete

(17)
1 Star

0.2% Complete

(7)
< 1 Star

0.6% Complete

(17)

Customers say

Overall Customer Satisfaction

Customers consistently praise Candy Apple Customs for exceptional customer service, with staff members being described as friendly, professional, and helpful. The quality of repairs receives outstanding feedback, with many noting their vehicles look better than new and that damage is completely undetectable. Communication stands out as a major strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness is generally excellent, with many vehicles completed ahead of schedule. The shop's attention to detail, including thorough cleaning and detailing of vehicles, consistently exceeds customer expectations. While a few customers experienced communication gaps or minor delays, the overwhelming majority express high satisfaction and strong willingness to recommend the business to others.

Select to learn more

Service Quality
Timeliness
Communication

"Everyone there was absolutely wonderful!!! I cant thank you enough!!! My car is better than ..." Read more

"Customer service was great and really appreciated."

"... personable. Kept me informed throughout the process. Excellent customer service!" Read more

"... door looks amazing! That being said, I have to say the customer service was the best Ive ever experienced. D went above and beyond to keep me informed every ..." Read more

"... refreshing and a relief to deal with a company that obviously prioritizes customer service and satisfaction. My repairjob was very minor compared to their scope ..." Read more

"Yes it was actually ready a few days before"

"The vehicle was ready before the estimated time that it wassaid to have been done."

"It was scheduled to take a week and a half, but was done in a week."

"Right on time."

"Very very very late. Keep getting told a date then we get no phone call and when we call to check ..." Read more

"Excellent communication and professional workmanship. I am VERY satisfied with the outcome."

"I had to call to get any kind of updates."

"I felt like I was the one having to call to get updates on the repairs. I would have liked a quick text in ..." Read more

"We had to keep calling to get the status. We STILL do not have a date to get the car back ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Everyone there was absolutely wonderful!!! I cant thank you enough!!! My car is better than ..." Read more

"Customer service was great and really appreciated."

"... personable. Kept me informed throughout the process. Excellent customer service!" Read more

"... door looks amazing! That being said, I have to say the customer service was the best Ive ever experienced. D went above and beyond to keep me informed every ..." Read more

"... refreshing and a relief to deal with a company that obviously prioritizes customer service and satisfaction. My repairjob was very minor compared to their scope ..." Read more

"Yes it was actually ready a few days before"

"The vehicle was ready before the estimated time that it wassaid to have been done."

"It was scheduled to take a week and a half, but was done in a week."

"Right on time."

"Very very very late. Keep getting told a date then we get no phone call and when we call to check ..." Read more

"Excellent communication and professional workmanship. I am VERY satisfied with the outcome."

"I had to call to get any kind of updates."

"I felt like I was the one having to call to get updates on the repairs. I would have liked a quick text in ..." Read more

"We had to keep calling to get the status. We STILL do not have a date to get the car back ..." Read more

Mari (Toyota owner) reviewed 4/30/26

Did a great job in a very fast timely manner ! Communicated throughout the process ! I highly recommend & will forever use CandyApple ! Shout out to Dee & all the labors :)

Erin (Kia owner) reviewed 4/30/26

I cannot praise yall enough for all that yall have done!! My car looks brand new!! We are so thankful for swift communication and speedy repair! Highly recommend!

Tabbie (Honda owner) reviewed 4/28/26

Thanks again for repairing my car .Staff did a good job 👍.

Judy (Honda owner) reviewed 4/27/26

Friendly service and done a really good job on my car

Jordan D (Toyota owner) reviewed 4/27/26

Randy Melcher (Jeep owner) reviewed 4/27/26

Candy Apple did an amazing job repairing the dents and scratches on the hood of my car. Everyone I dealt with was friendly and very helpful. Levi is wonderful and professional. I will be using them from here on out whenever we need a body repair. I highly recommend them.

Cf (RAM owner) reviewed 4/23/26

Very friendly, professional, and helpful. Did a great job.

Cortney (Audi owner) reviewed 4/22/26

Mary (Honda owner) reviewed 4/20/26

Wanda (Honda owner) reviewed 4/20/26

I was very pleased with the treatment that I receive it to happen kept up the date on everything

No problems

Suzanne (Jeep owner) reviewed 4/17/26

I would recommend Candy Apple to the world.

I love Candy Apple. You are by far the best repair establishment ever!!!

The service received was excellent as it always has been. Dee Pennell helped so much. She is so nice & knows cars for sure!

Cozette (Kia owner) reviewed 4/14/26

Dee did an excellent job keeping me up to date on the progress on my car and I was so happy with the outcome! I had an accident and when Candy Apple Collision finished with my car, it was like brand new again! YAAY!!!

Janice (Chevrolet owner) reviewed 4/13/26

I would definitely refer friends and family!

Candy Apple is great! Although I didn't have repairs done this time, they facilitated storage of my totaled vehicle until insurance could pick it up! They go above and beyond in the customer service department!

See previous comment

Faye & George (GMC owner) reviewed 4/8/26

Truck looked as good as new. Everything was great.

Bartow (Toyota owner) reviewed 4/6/26

Deborah (Toyota owner) reviewed 4/2/26

Naomi (Toyota owner) reviewed 4/1/26

Kerri (Kia owner) reviewed 3/30/26

Everybody were so kind and helpful. And I can’t think Coty enough for keeping me updated on my car.

Shamus (BMW owner) reviewed 3/30/26

John (Chevrolet owner) reviewed 3/30/26

The employees were very detailed and professional. They did a great job on my camaro in a timely manner.

Great people. Good quality work. And completed the job in a timely manner.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Candy Apple Custom I I, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Candy Apple Custom I I, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,085)

2,790 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?