Capital Automobile/Cadillac
In operation 95 years, 44 years at this location.
"I would like to extend a warm welcome to each and every Capital Cadillac collision repair customer. Our goal is to provide the best collision repair experience of any luxury automobile dealer. We accomplish this by offering competitive pricing, superior quality and the most experienced staff in Georgia. If you haven't already done so, please give us the opportunity to repair your vehicle. We take great pride in restoring your vehicle to pristine condition. When you're happy, we're happy!" Martin Lee *Collision Service Manager
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
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- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My sister Carol was severely injured in a car accident and unfortunately passed a few weeks later as a result of her injuries. The staff at Capital Cadillac collision expressed genuine concern and sympathy for our situation. My family literally had to scramble to pull the pieces together. I wish I could remember the names of the employees that went out of their way to help me. I will forever be grateful for their kindness and excellent customer service. Regards, Charles Ross
My Experience - 0.0/5.0 -
My vehicle was not properly repaired. One of the sensors was not functioning properly and I had a warning light on my dashboard when I picked my car up. I’m not sure how you miss something like that when there is warning light still on the dashboard.
Likely to Recommend - 0.5/5.0 -
Communication is poor and can’t seem to do repairs correctly the first time.
Repair Quality - 0.5/5.0 -
My vehicle was not finished when I was notified to pick it up. I drove it and there was still a warning light on my dashboard. I had to turn around and drop it off for additional repairs that were missed. Not sure how you miss the light on the dashboard.Very sloppy work. Meanwhile I’m stuck paying out of pocket costs on my rental because of the shop’s lack of workmanship and quality control.
Customer Service - 1.5/5.0 -
Communication is poor. Not once did anyone apologize or try to make the situation right after I had to take my car back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A fantastic repair job was done by the entire Collision Center from beginning to the end. Thanks to you all !! Judy
Customer Service - 5.0/5.0 -
River did an awesome job , great communication throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, and very perfection, and great people
My Experience - 5.0/5.0 -
On time and great customer service!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Capital Cadillac was the Worst experience with any service dept I’ve ever dealt with.. At 83, I’ve had many cars and occasions to use service departments. Your policies and personnel leave a lot to be desired.
Customer Service - 1.0/5.0 -
Enough said!
My Experience - 5.0/5.0 -
Job looks good on the repairs. Looks like new. I been here a few times in the past. Just wish you had a little better communication with me.
My Experience - 5.0/5.0 -
Five stars! Great job.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Communication seems like a problem, and I have to visit several times even through the snowstorm because I was not informed of the job status
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Fast and a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with Capital Cadillac Body Shop! They did a fantastic job repairing my vehicle after an accident. The team was professional, efficient, and kept me informed throughout the entire process. The repair work was top-notch, and my car looks as good as new. I truly appreciate their attention to detail and the quality of their work. I would highly recommend them to anyone in need of body repairs!
My Experience - 0.0/5.0 -
AC sensor relay was not reinstalled. Mechanic looked at it and it’s missing was there prior to service. Multiple engine service lights on. In addition to the one under recall. Wiper jug installed but left empty. Scratches on front fender where work was done not fixed and rear bumper scraps that were shown to Jason on day of delivery to capitol not fixed.
Likely to Recommend - 1.5/5.0 -
All issues already mentioned. Was mentioned at pick up and brushed off. Car had no scratches or dents prior to event.
Repair Quality - 2.5/5.0 -
Scratches on the fender that was supposed to be repaired were not and scratches on rear bumper from towing were colored with a silver sharpie and not painted. AC sensor was not reconnected and the new windshield wiper jug was not filled after it was replaced.
Customer Service - 3.0/5.0 -
Poor communication about progress
Returned Clean
My Experience - 5.0/5.0 -
Jason Campbell did a great job of explaining the repair in great detail to my complete satisfaction. The final price actually came in under his initial quote. The repair looks fantastic and I can’t tell there was ever a repair needed. Thank you very much for great customer service workmanship.
My Experience - 5.0/5.0 -
Jason, Martin, Radi & the whole team were attentive, responsive and professional throughout the process. We very much value the professionalism, knowledge and service we received.
My Experience - 5.0/5.0 -
Experience was easy, brought my car to Capital Cadillac Collision shop , checked my car in & they help with rental vehicle. Kept me informed on status of repairs. Highly recommend this collision shop.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I’m satisfied
Customer Service - 4.0/5.0 -
I did drive up once when I was advised the vehicle was ready and it wasn’t. Needs to be better communication between body shop and service center …
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely. Lee in service also is grea
Repair Quality - 5.0/5.0 -
The Associates at the dealership are amazing. Jason did an excellent job with Rivers out