Car Center Holland

4.9 (334reviews)
98%
12255 Felch St,  Holland,  MI  49424
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Car Center is a Full Service Auto Repair Facility Servicing all makes and models. Fixing Cars is our Job Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
I-Car
Jeep
Ram
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Email

Reviews (334)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for excellent communication, including proactive text updates throughout the repair process. Numerous customers highlighted that repairs were completed ahead of schedule, exceeding their expectations. The added touch of cleaning and detailing vehicles before return was frequently mentioned as a pleasant, unexpected surprise. A few customers noted delays due to parts ordering or sensor work, and some suggested clearer upfront communication when unexpected delays arise, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... sure I always knew the status of my vehicle. The repairs were completed in a timely manner, and my car was returned looking and running great. Its hard ..." Read more
"Theyve repaired my car twice now and both times the quality has been excellent. They do an amazing job and keep great communication throughout ..." Read more
"Excellent car repair shop. Really nice people. Work was first class and completed on schedule. I highly recommend this shop."
"... completed efficiently and ahead of schedule. The quality of the repairs exceeded expectations, as they meticulously inspected and restored my vehicle both ..." Read more
"As far as I can see, everything is totally repaired. I have not seen how well the repair will hold up over time, so if it lasts, ..." Read more
"... shops and they proved theyre not all the same. They gave me an estimated completion date and it was completed almost a whole week early! They even washed my car ..." Read more
"Our vehicle was ready two days before the estimated finish time. Everyone was very accommodating and went over ..." Read more
"The repairs were completed efficiently and ahead of schedule. The quality of the repairs exceeded expectations, ..." Read more
"The repair took double what was predicted."
"... days so I expected it back no later than Thursday. I didnt get it back until 4pm the following Monday" Read more
"They are remarkably communicative. You are in constant touch with a text and theyre letting you know what part of the ..." Read more
"... was professional, friendly, and communicative. They kept me updated throughout the entire process and made sure I always knew the status of my vehicle. The ..." Read more
"Work was done better than expected and any and all concerns were communicated to me in a timely manner. Will definitely be back."
"Very clear and concise communication throughout the process."
"The communication via text was much appreciated and allowed me to keep track of the status of my car in a much ..." Read more
Translated from Spanish by Carwise
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My Experience

Complacido y satisfecho por el gan trabajo q an realizado, muchas felicidades al equipo de car center holland , muy profesionales recomendado

Likely to Recommend

Repair Quality

Had a great experience with Car Center! Omar was very communicative and helpful throughout.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communicative service that worked seamlessly with my insurance (State Farm) and did excellent work on a reasonable schedule.

My Experience

You guys did great! Sorry for the messy truck the detail was immaculate. The front end looks brand new. Customer service was wonderful especially during what I imagine to be a busy season for yall. Big thanks!

My Experience

The truck turned out great , I had my concerns about the electronics but everything seems to be 💯 percent working as it should

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I’m 76, over my lifetime I’ve had a number of accidents that required collision repair. None of those experiences were ever as good as this one.

Customer Service

Never before had a service phone me with updates on the repair process. That was very cool…

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car Center did a fabulous job reparing my car

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Cant go wrong

Repair Quality

Very knowledgeable not just on body work but the tech that alot of the newer cars have like sensors in the bumper, i learned something new about that when they were done

Customer Service

Very friendly staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased.

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Having one’s car in for a collision of any type is stressful. This car center takes the stress out of it all. Really great in all manner of accommodating and doing great work Thank you Appreciably

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