Car Center Holland
12255 Felch St,
Holland,
MI
49424
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Car Center is a Full Service Auto Repair Facility Servicing all makes and models. Fixing Cars is our Job Helping people is our business.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for excellent communication, including proactive text updates throughout the repair process. Numerous customers highlighted that repairs were completed ahead of schedule, exceeding their expectations. The added touch of cleaning and detailing vehicles before return was frequently mentioned as a pleasant, unexpected surprise. A few customers noted delays due to parts ordering or sensor work, and some suggested clearer upfront communication when unexpected delays arise, as shared directly in their feedback.
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Service Quality
"... sure I always knew the status of my vehicle. The repairs were completed in a timely manner, and my car was returned looking and running great. Its hard ..."
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"Theyve repaired my car twice now and both times the quality has been excellent. They do an amazing job and keep great communication throughout ..."
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"Excellent car repair shop. Really nice people. Work was first class and completed on schedule. I highly recommend this shop."
"... completed efficiently and ahead of schedule. The quality of the repairs exceeded expectations, as they meticulously inspected and restored my vehicle both ..."
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"As far as I can see, everything is totally repaired. I have not seen how well the repair will hold up over time, so if it lasts, ..."
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"... shops and they proved theyre not all the same. They gave me an estimated completion date and it was completed almost a whole week early! They even washed my car ..."
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"Our vehicle was ready two days before the estimated finish time. Everyone was very accommodating and went over ..."
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"The repairs were completed efficiently and ahead of schedule. The quality of the repairs exceeded expectations, ..."
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"The repair took double what was predicted."
"... days so I expected it back no later than Thursday. I didnt get it back until 4pm the following Monday"
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"They are remarkably communicative. You are in constant touch with a text and theyre letting you know what part of the ..."
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"... was professional, friendly, and communicative. They kept me updated throughout the entire process and made sure I always knew the status of my vehicle. The ..."
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"Work was done better than expected and any and all concerns were communicated to me in a timely manner. Will definitely be back."
"Very clear and concise communication throughout the process."
"The communication via text was much appreciated and allowed me to keep track of the status of my car in a much ..."
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Carolyn
(Honda owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Diane
(BMW owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car Center did a fabulous job reparing my car
Customer Service - 5.0/5.0
Trevor
(Chrysler owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0 -
Cant go wrong
Repair Quality - 5.0/5.0 -
Very knowledgeable not just on body work but the tech that alot of the newer cars have like sensors in the bumper, i learned something new about that when they were done
Customer Service - 5.0/5.0 -
Very friendly staff
Returned Clean
Brett
(Honda owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Returned Clean
Julie
(Toyota owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
Having one’s car in for a collision of any type is stressful. This car center takes the stress out of it all. Really great in all manner of accommodating and doing great work Thank you Appreciably
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Amy
(Toyota owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Danixa
(Mazda owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Juan
(Mini owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Look great!
Customer Service - 5.0/5.0 -
Great customer service. Good communication!
Returned Clean
Robert
(Honda owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mark
(Ford owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tessa
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Omar was awesome to work with
Patrick
(Toyota owner)
reviewed 8/25/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Friendly
Returned Clean
Michael
(Cadillac owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! The communication was great. The car was clean when we picked it up! Nice work
Customer Service - 5.0/5.0 -
Communication was great
Returned Clean
Natoshia
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work done highly recommend.
Customer Service - 5.0/5.0 -
Great people to work with
Returned Clean
Mary
(Honda owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the best experiences I've ever had with an auto body repair shop.
Customer Service - 5.0/5.0
Returned Clean
Louis
(Honda owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
the team went above and beyond it looks like my car is brand new. I was also not expecting the interior to be touched so i was super excited when i hopped into a freshly cleaned car! thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daniel
(BMW owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Toyota owner)
reviewed 8/19/26
My Experience - 5.0/5.0 -
Repair was done properly and is a timely fashion. Thanks
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David
(Kia owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and professional service.