Car Craft Auto Body - Hazelwood
In operation 63 years, 6 years at this location.
Car Craft Auto Body has been in business since 1963 in Bridgeton, Missouri. Car Craft evolved into a 4 shop MSO with locations in Chesterfield, Oakville, and Hazelwood. At Car Craft, training and education is a focus as proven by our 17 OEM “Original Equipment Manufacturers” certifications, including VanCare “Sprinter” certified, and our I-Car Gold status. Our technicians are I-CAR and ASE certified, and our appraisers are ASE certified. We also have ASE certified mechanics on staff to address all your repair needs. Our staff strives for excellent customer satisfaction because we are dedicated to getting your repair done correctly and quickly. We offer a local lifetime warranty on all of our repairs. All insurance companies are accepted, and we are happy to help you set up a rental vehicle if needed! Please visit us today at www.carcraftstl.com !
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
My car was washed and detailed inside and that was a huge surprise
Repair Quality - 5.0/5.0 -
The staff was so efficient Rachel was so professional and informed me of the process every step of the way. Stephanie’s attention to details about the damage was great to experience as well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I just want to say thank you to everyone at Car Craft for being so helpful and kind during a stressful time. From the moment I walked in, the whole team treated me with care and respect. A special thank you to Mrs. Rachel. She checked on me often, kept me updated, and really walked me through everything. She even used her experience as a former claims adjuster to help me understand what was going on and what to expect. She truly was an angel that I needed in that moment. Honestly, I feel like I found a new family and a new shop for my car. That means so much to me. It’s hard to find people who genuinely care, and I’m beyond thankful for all the kindness and support I received. I highly recommend Car Craft to anyone looking for honest, caring service.
Repair Quality - 5.0/5.0 -
I just want to say thank you to everyone at Car Craft for being so helpful and kind during a stressful time. From the moment I walked in, the whole team treated me with care and respect. A special thank you to Mrs. Rachel. She checked on me often, kept me updated, and really walked me through everything. She even used her experience as a former claims adjuster to help me understand what was going on and what to expect. She truly was an angel that I needed in that moment. Honestly, I feel like I found a new family and a new shop for my car. That means so much to me. It’s hard to find people who genuinely care, and I’m beyond thankful for all the kindness and support I received. I highly recommend Car Craft to anyone looking for honest, caring service.
Customer Service - 5.0/5.0 -
I just want to say thank you to everyone at Car Craft for being so helpful and kind during a stressful time. From the moment I walked in, the whole team treated me with care and respect. A special thank you to Mrs. Rachel. She checked on me often, kept me updated, and really walked me through everything. She even used her experience as a former claims adjuster to help me understand what was going on and what to expect. She truly was an angel that I needed in that moment. Honestly, I feel like I found a new family and a new shop for my car. That means so much to me. It’s hard to find people who genuinely care, and I’m beyond thankful for all the kindness and support I received. I highly recommend Car Craft to anyone looking for honest, caring service.
Returned Clean
My Experience - 5.0/5.0 -
The customer service was Great, Rachel was very nice, as everyone was, we joked about BUT hoping Not to haf to come back YET if I were to...it would diffinatly be back there! Great experience & super great work!! My truck baby looked good as New!! 🙂🙃
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and professional and kept you up to date on your progress....the work was super great and they even cleaned inside/outside of my truck!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I car looks amazing look like it was never in an accident I’m very satisfied!!!! Rachel was great kept me updated on my repairs.
Customer Service - 5.0/5.0 -
Great job my car looks great like it was never in an accident
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was the easiest car repair I have ever had. The estimate was fair and the lead time from ordering the parts to job completion was 1 week. Rachel and the rest of the office staff were very friendly and helpful. I will definitely use Car Craft again if needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0 -
Car craft was totally unbelievable Rachel was a joy to work with, my car looked show room clean when I picked it up totally detailed thanks Car Craft.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend carcraft customer service was great and the car looks great. All was great.
Repair Quality - 5.0/5.0 -
They did a beautiful job. No one would know cuz it had been damaged only the license plate makes people say what happened.
Customer Service - 5.0/5.0 -
Customer service was great. Things went so smooth. Also helping with connecting with the rental car and any questions I had. They had the answers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service. Good body work. My car looks like new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I didn't expect them to clean up my truck the way they did.....Outstanding
Customer Service - 5.0/5.0 -
Friendly and Professional also very polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
From what I can tell so far things seem okay.
Customer Service - 0.5/5.0 -
Rachel has some biases and shouldn't work in Hazelwood. "We don't accept cash in this neighborhood" shows she doesn't respect the community. She's a liability.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car Craft was extremely reliable and professional throughout the entire process. They kept me informed with a courtesy call explaining what was going on with my car, which I really appreciated. The service was fast, and the results were amazing—my car looks like nothing ever happened. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would
Repair Quality - 5.0/5.0 -
The staff is great. Very professional and did great work on my repair. I would highly recommend them to anyone needing repairs to their car
Customer Service - 5.0/5.0 -
Very personable people
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Car Craft Auto Body from start to finish. The team was professional, communicative, and made the entire repair process smooth and stress-free. They kept me updated throughout, completed the work in a timely manner, and the quality of the repair exceeded my expectations—my vehicle looks as good as new. I truly appreciate the attention to detail and excellent customer service. It’s clear the team takes pride in their work, and it definitely shows. Thank you all for a job well done!
Likely to Recommend - 5.0/5.0 -
I'm telling any and everyone who ask me if I know any place
Repair Quality - 5.0/5.0 -
I'm very impressed and satisfied with the work
Customer Service - 5.0/5.0 -
Awesome customer service