Car Craft Inc

5.0 (641reviews)
100%
1101 E St Bernard Hwy,  Chalmette,  LA  70043

In operation 58 years.

For the best body shop experience on the Southshore, look to Car Craft - the Ultimate in Collision Centers. We advise, guide and assist our customers throughout the entire repair or restoration process. We also have a full service automotive facility onsite for all your mechanical needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (641)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that repairs were completed to a very high standard, often leaving vehicles looking like they just came off the showroom floor. The front office team receives frequent commendations for being courteous, professional, and going above and beyond to keep customers informed throughout the repair process. Timeliness is a strong highlight, with numerous customers pleasantly surprised that their vehicles were ready ahead of schedule. Communication is another standout strength, as customers appreciate receiving regular updates via phone and text. A few customers noted delays, though these were largely attributed to parts availability rather than shop performance. One customer mentioned a vehicle not running correctly after pickup, and another noted receiving limited updates. Overall, the feedback reflects a highly satisfied customer base that strongly recommends the shop for collision and mechanical repairs.
Select to learn more
"... experience to address every need for the client. The craftsmanship and return to service upon repair replacement are above the standard for the quality received by the client. We highly ..." Read more
"Car Craft is our go to for repairs, because their work is above satisfaction."
"My vehicle look brand new!!!"
"Carcraft is very best great quality of work"
"... was kept informed on the status of the repairs and the staff was very courteous." Read more
"They had my vehicle ready a couple days before the estimated time. They truly have my vehicle looking fresh off the ..." Read more
"Earlier than we expected! That was great!"
"My truck was fixed in less time than expected and the job was done so well that it didnt even look ..." Read more
"Beautiful job finished a day early!"
"It was ready before!! Excellent"
"Absolutely. The staff provides details either by phone call or text to make sure the customer is informed on the repair ..." Read more
"The staff kept me informed along the way, provided information about my rental car process and through every step of the repairs. This is the kind of service you want ..." Read more
"updates came on time"
"... us because of an issue with a cracked light cover. kept us informed at all times" Read more
"I had regular updates along the way."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service, friendly and knowledgeable staff especially Jill

Customer Service

Staff was wonderful they kept me updated on the progress of my automobile

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The staff kept me informed along the way, provided information about my rental car process and through every step of the repairs. This is the kind of service you want to share with others. The stress of being in an accident doesn’t have to continue during the repair process. Car Craft and their Chalmette staff did a great job with my vehicle and I will recommend them at every opportunity!

Repair Quality

My vehicle look brand new!!!

Customer Service

Very professional and courteous. Explained the process and provided frequent updates on the progress!

Likely to Recommend

Repair Quality

Everything was done in a timely manner and thanks for the car wash!!!

Customer Service

Returned Clean

Likely to Recommend

We 100% recommend Car Craft to all friends and colleagues. The level of service is exceptional.

Repair Quality

Car Craft Collision and Mechanical services provides excellent service with great communication to the client. The staff at Car Craft have the knowledge and experience to address every need for the client. The craftsmanship and return to service upon repair/ replacement are above the standard for the quality received by the client. We highly recommend the services provided by Car Craft.

Customer Service

Customer service go above and beyond the expectations to provide detailed information and understanding to meet the clients needs in making professional decisions.

Returned Clean

Likely to Recommend

Highly recommend.

Repair Quality

Great.

Customer Service

Really great people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They take their time and do it right.

Repair Quality

They did a nice job on my truck.

Customer Service

She was so nice.

Returned Clean

Likely to Recommend

I recommend to anyone and everyone to go to Car Craft for all repair services.

Repair Quality

Wonderful to work with doing my repairs. Great prices and work on my car

Customer Service

Superstars everyone that I worked with on my repairs

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs took longer than expected. It was not all their fault.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I definitely would recommend them

Repair Quality

Customer Service

Great job really satisfied

Returned Clean

Likely to Recommend

Repair Quality

The shop did a great job with my car! Thank you.

Customer Service

Returned Clean