Car Craft Inc

4.9 (633reviews)
100%
1101 E St Bernard Hwy,  Chalmette,  LA  70043

In operation 58 years.

For the best body shop experience on the Southshore, look to Car Craft - the Ultimate in Collision Centers. We advise, guide and assist our customers throughout the entire repair or restoration process. We also have a full service automotive facility onsite for all your mechanical needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (633)

Likely to Recommend

Repair Quality

Customer Service

Very nice and personable staff; especially Jackie.

Returned Clean

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Been using them for years highly recommended

Repair Quality

I use you for all of my repairs very satisfied

Customer Service

They took care of everything for me and also kept me in touch

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Repair Quality

Customer Service

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Repair Quality

Amazing Service, Amazing Communication, Fast Turn Around.Both Ladies In The Office Were Beyond Awesome And To Make It Even Better My Car Was Returned To Me Washed .I Would Highly Recommend CarCraft 10/10.

Customer Service

Returned Clean

Likely to Recommend

Great job

Repair Quality

“Thanks so much for the great work on my truck I really appreciate the time, care, and skill you put into it. It means a lot to have someone I can trust to get the job done right.”

Customer Service

“Thanks so much for the great work on my truck I really appreciate the time, care, and skill you put into it. It means a lot to have someone I can trust to get the job done right.”

Returned Clean

Likely to Recommend

Repair Quality

From a visual standpoint it all looks good. There is one small scratch on the rearview mirror that was from the accident, but it's small and not worth worrying about.

Customer Service

When I spoke to someone, generally the customer service was okay, some days great, some not. There were a few times when I was told someone would call me and no one did. Then when I called back a few days later they acted surprised to hear from me. Overall it took a long time to get everything sorted out and I know there were some unusual circumstances, but I felt like I was chasing down information every other week because no one was communicating. One thing that was frustrating was that when I received my car back, one headlight was changed, but the other one wasn't. I understand that the passenger headlight wasn't damaged, but the replacement of both is the same process b/c the panel is removed, I would have greatly appreciated someone asking if I wanted the other one replaced at my expense. Maybe this isn't customary, but from a customer service standpoint and having my car for 6 weeks, there was definitely time for that.

Returned Clean

Likely to Recommend

Repair Quality

Car craft does excellent work and are very friendly to deal with with

Customer Service

Awesome people to deal with

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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They did great work.

Repair Quality

They did fantastic work and got it back in record time.

Customer Service

They are awesome. They work with you and explain everything to you. They keep you up to date with everything that is going on with your vehicle. They are the best.

Likely to Recommend

Repair Quality

Carcraft is the best they been in business forever top quality service

Customer Service

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Customer Service

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Customer Service

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Repair Quality

You did a real good job

Customer Service

Returned Clean

Likely to Recommend

I’ve known these people for more than 40 years and have never doubted their quality of work and dedication to the highest standards of professionalism.

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great 10

Customer Service

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My Experience

Office staff kept me informed and are really nice. My car came back amazing. Very satisfied

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean