Carl's Body Shop & Towing
The large glass panes of Carl’s Body Shop were Carl Hounshell’s window to the world – and life’s little mishaps. In 1932, he and his bride moved to Dayton where he first worked at Frigidaire until opening the now famous Carl’s Body Shop location. The neighborhood and its residents were his friends and his shop became an enduring landmark. Throughout the years Carl kept the business a family affair. His son – Jerry Hounshell – has worked 40 years with his father. Daughter, Virginia, began working there when she was just 10 years old. It was there that she eventually met her husband Tom, who worked in the body shop. Carl was still working 10-hour days when he was diagnosed with lung cancer. He succumbed to the disease in 1988. The family was looking for someone to take over the established business, and so enters the new and current owner – Matt Miller. In 1989, there were only six employees and profit of $400,000 a year. Fast forward – 30 employees and $2 million in sales per year.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with getting our 4 -Runner fixed after a minor fender bender . Loved the commitment to service and satisfaction , Jakob was amazing to work with .
Customer Service - 5.0/5.0 -
Jakob was amazing to work with . Did great job of handling the insurance component
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Replied in timely manner. And no hidden cost. Car looked great after repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on my truck. From now on, Carl's is my go-to shop forever
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When the repair was complete, the car looked like new. I am very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job. Finished ahead of promised date. Everyone was friendly and professional. A great experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
The work they did was great. I'm hoping my issues were a fluke.
Repair Quality - 4.0/5.0 -
I'm very happy with the quality of the work that was done. Having to bring my car back after they said it was complete was an added frustration but loosing a team member with a skill like that is tough.
Customer Service - 2.5/5.0 -
Everyone was very kind and considerate when talking to me but it was unclear if I should've been getting updates from them or my insurance provider and misquote how much I needed to pay by nearly half and not including the labor fee when asking about work insurance wouldn't cover feels unintentionally misleading.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CUSTOMER SERVICE WAS GREAT
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would highly recommend for all your tauto needs. They have the best customer service, and keeps you updated on timing of completion. They detail and do a remarkable job. You will be 100% satisfied. Thank you Carl's Body Shop
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Carl's to my friends and family.
Repair Quality - 5.0/5.0 -
I was very happy with the service I received at Carl's. They were very friendly and helpful and they got my car done earlier than expected which was a great.
Customer Service - 5.0/5.0 -
I will always use Carl's for any and all major repairs I may have in the future. Love the staff at Carl's they are all very nice and friendly and seem to genuinely like their workplace.
Returned Clean
My Experience - 5.0/5.0 -
Excellent Job. Very friendly people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, and kept us up to date with the progress of the cat.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have lol
Repair Quality - 5.0/5.0 -
I was very satisfied with the professionalism and the speediness of my repair. Especially since it was a third-party paying for it it was kind of catty Wompus.
Customer Service - 5.0/5.0 -
Mike was extremely prompt and very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carl's Body Shop did a great job on my BRZ, you can't tell anything had ever happened to the car! Mike and the rest of the front office staff were very helpful with the whole experience.