Carl's Body Shop & Towing
The large glass panes of Carl’s Body Shop were Carl Hounshell’s window to the world – and life’s little mishaps. In 1932, he and his bride moved to Dayton where he first worked at Frigidaire until opening the now famous Carl’s Body Shop location. The neighborhood and its residents were his friends and his shop became an enduring landmark. Throughout the years Carl kept the business a family affair. His son – Jerry Hounshell – has worked 40 years with his father. Daughter, Virginia, began working there when she was just 10 years old. It was there that she eventually met her husband Tom, who worked in the body shop. Carl was still working 10-hour days when he was diagnosed with lung cancer. He succumbed to the disease in 1988. The family was looking for someone to take over the established business, and so enters the new and current owner – Matt Miller. In 1989, there were only six employees and profit of $400,000 a year. Fast forward – 30 employees and $2 million in sales per year.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work was great which matters most. The improvement can be made in communication
Repair Quality - 4.0/5.0 -
Excellent repair. Communication could have been better about status and change in repair plans. I had to proactively call to get updates. The work to the car was excellent.
Customer Service - 4.0/5.0 -
Better communication is desirable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, great work, and great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I plan to bring it in on Monday 7/13/25 over my lunch break to discuss concerns.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Car not completely repaired
Customer Service - 5.0/5.0 -
Friendly and attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff was very helpful, polite and professional. I had my front bumper/fender and inner lining replaced in 1 day, also detailed my car inside and out. I will definitely go back if I need any more work for my car 🚗
Customer Service - 5.0/5.0 -
Top notch service and professional
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just don't understand the cost
Customer Service - 5.0/5.0 -
Pleasant, polite, & understanding
Returned Clean
My Experience - 5.0/5.0 -
Carls Body Shop in his team and Matt Miller‘s team are the best if you want it I’m done like it never happened
Likely to Recommend - 5.0/5.0 -
I’ve recommended many of friends there because they do it right the first time
Repair Quality - 5.0/5.0 -
I have never had a bad experience at Carls Body Shop if you want it done right and like it never happened take it there 100% satisfied
Customer Service - 5.0/5.0 -
I have never had a bad experience at Carls Body Shop if you want it done right and like it never happened take it there 100% satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your professionalism made a difficult process to resurrect a badly damaged car successful. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs are so professionally done the car looks new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly likely. And I am thinking about taking another vehicle in for them to look at soon
Repair Quality - 5.0/5.0 -
Very Professional
Customer Service - 5.0/5.0 -
Kept us informed of progress
Returned Clean
Likely to Recommend - 5.0/5.0 -
You’re our go to shop!
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and helpful along the way. Kept me updated. Excellent work! Good experience.