Carl's Body Shop & Towing
The large glass panes of Carl’s Body Shop were Carl Hounshell’s window to the world – and life’s little mishaps. In 1932, he and his bride moved to Dayton where he first worked at Frigidaire until opening the now famous Carl’s Body Shop location. The neighborhood and its residents were his friends and his shop became an enduring landmark. Throughout the years Carl kept the business a family affair. His son – Jerry Hounshell – has worked 40 years with his father. Daughter, Virginia, began working there when she was just 10 years old. It was there that she eventually met her husband Tom, who worked in the body shop. Carl was still working 10-hour days when he was diagnosed with lung cancer. He succumbed to the disease in 1988. The family was looking for someone to take over the established business, and so enters the new and current owner – Matt Miller. In 1989, there were only six employees and profit of $400,000 a year. Fast forward – 30 employees and $2 million in sales per year.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent Job. Very friendly people.
Likely to Recommend - 5.0/5.0 -
I already have lol
Repair Quality - 5.0/5.0 -
I was very satisfied with the professionalism and the speediness of my repair. Especially since it was a third-party paying for it it was kind of catty Wompus.
Customer Service - 5.0/5.0 -
Mike was extremely prompt and very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carl's Body Shop did a great job on my BRZ, you can't tell anything had ever happened to the car! Mike and the rest of the front office staff were very helpful with the whole experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have a friend who utilized Carl’s Body Shop and bragged about their quality service. I definitely agree with my friend. Having worked in customer service I was truly impressed with their exceptional communication and customer service. Big shout to Julie. She was amazing. So sweet and patient with this person who doesn’t “speak car”!
Likely to Recommend - 5.0/5.0 -
A very good friend took her car to you after it was stolen. She recommended your shop to everyone. And your service exceeded even her recommendation. I plan to post on my social media the amazing service provided to me
Repair Quality - 5.0/5.0 -
I’m not a car person but I’m confident all is good
Customer Service - 5.0/5.0 -
Exceptional customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Carls Body Shop has been great also so nice and helpful explaining everything. The car is beautiful. They did a great job. Matt went over and above to make sure that my car was done right it was a very good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. The people are very helpful. They did a good job on my wife's car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Good work, glad that they could work on it immediately. Only drawback was that it took longer than quoted and contact was made that it would take longer.
Customer Service - 4.0/5.0 -
Again, only drawback was the lack of communication that it would take longer than quoted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My son got into a fender bender and Carl's did such an excellent job with the repairs! It looks amazing!
Customer Service - 5.0/5.0 -
Jake was fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work was great which matters most. The improvement can be made in communication
Repair Quality - 4.0/5.0 -
Excellent repair. Communication could have been better about status and change in repair plans. I had to proactively call to get updates. The work to the car was excellent.
Customer Service - 4.0/5.0 -
Better communication is desirable.