Carl's Body Shop & Towing

4.7 (888reviews)
92%
1120 Wayne Ave,  Dayton,  OH  45410

The large glass panes of Carl’s Body Shop were Carl Hounshell’s window to the world – and life’s little mishaps. In 1932, he and his bride moved to Dayton where he first worked at Frigidaire until opening the now famous Carl’s Body Shop location. The neighborhood and its residents were his friends and his shop became an enduring landmark. Throughout the years Carl kept the business a family affair. His son – Jerry Hounshell – has worked 40 years with his father. Daughter, Virginia, began working there when she was just 10 years old. It was there that she eventually met her husband Tom, who worked in the body shop. Carl was still working 10-hour days when he was diagnosed with lung cancer. He succumbed to the disease in 1988. The family was looking for someone to take over the established business, and so enters the new and current owner – Matt Miller. In 1989, there were only six employees and profit of $400,000 a year. Fast forward – 30 employees and $2 million in sales per year.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (888)

Likely to Recommend

Repair Quality

Your team did an excellent job! Always so nice, friendly and helpful!! Thank you for another job well done!!

Customer Service

Your team did an excellent job! Always so nice, friendly and helpful!! Thank you for another job well done!!

Returned Clean

Likely to Recommend

Repair Quality

As always amazing service !!

Customer Service

Returned Clean

Likely to Recommend

I've already talked about Carl's to a couple of people. Most people know, but still it's good to give them one more reason to be sure of the quality offered.

Repair Quality

Everyone recommended Carl's to me, and I had a budget to think about. The repair was just far beyond what I thought I was getting! All the work of theirs I see around town seemed out of range for me. It was A-plus work.

Customer Service

Everyone I dealt with was great, especially Tim. Friendly but top-notch professional.

Returned Clean

My Experience

Likely to Recommend

Do good work

Repair Quality

Almost perfect

Customer Service

Satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Hood still crooked didn’t do the job completely it was a horrible job I couldn’t believe it!

Likely to Recommend

I recommend NEVER taking your car there

Repair Quality

Job was done horrible car looks a mess they don’t take pride in there work I’m disappointed because when I dropped the car off the guy that helped me was pretty cool and assured me they would do it right

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You did real good work on my car and I appreciate the way everything turned out I will return again when I need help with my car

Customer Service

Returned Clean

My Experience

I thought the last time I had my car detailed it was fantastic & I didn’t think it could be better but it is perfection. It looks brand new. I appreciate the care you take in any job I’ve had done treating it like it was your own. You are the best & I thank you very much. Sincerely, Vickie Armintrout

Likely to Recommend

Repair Quality

I previously sent this in. Please let me know if you never received it

Customer Service

Returned Clean

My Experience

Very pleased with job on 98 Silverado

Likely to Recommend

Repair Quality

Turned out great, even though we had some miscommunication on additional work I’m sure that estimate will still be good when we reschedule.

Customer Service

Staff is very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was not even assisted in transferring my items from the rental to my vehicle he just stood there and watched me do it.

Repair Quality

I noticed u guys have a car wash right next door and my car was dirty I would appreciated if if it was washed it I've given u my business twice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Carl’s did a great job on my RAV4. I appreciate the helpful staff there; everyone is polite, professional, and knowledgeable.

Customer Service

Returned Clean

Likely to Recommend

Process took 3 weeks...not too bad...guy that was working on my "file" left and there was a short gap in communication.

Repair Quality

Car looks good. Took 3 weeks. They stayed in touch for the most part.

Customer Service

They stayed in touch for the most part. Guy i was working with in the beginning left so I had to deal with another person.

Returned Clean

My Experience

My car looks great! They handled the insurance for me. It was a job well done.

Likely to Recommend

I would highly recommend them to do work on any vehicle

Repair Quality

Carl's body shop did an excellent job repairing my vehicle. They were able to match their current perfectly. I'm very pleased with a service I received

Customer Service

I'm really satisfied with the complete service I got

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean