Carl's Body Shop & Towing

4.7 (892reviews)
93%
1120 Wayne Ave,  Dayton,  OH  45410

The large glass panes of Carl’s Body Shop were Carl Hounshell’s window to the world – and life’s little mishaps. In 1932, he and his bride moved to Dayton where he first worked at Frigidaire until opening the now famous Carl’s Body Shop location. The neighborhood and its residents were his friends and his shop became an enduring landmark. Throughout the years Carl kept the business a family affair. His son – Jerry Hounshell – has worked 40 years with his father. Daughter, Virginia, began working there when she was just 10 years old. It was there that she eventually met her husband Tom, who worked in the body shop. Carl was still working 10-hour days when he was diagnosed with lung cancer. He succumbed to the disease in 1988. The family was looking for someone to take over the established business, and so enters the new and current owner – Matt Miller. In 1989, there were only six employees and profit of $400,000 a year. Fast forward – 30 employees and $2 million in sales per year.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (892)

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Carl’s does great work!

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Excellent work

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They did a great job of keeping me in the loop during the entire process

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Excellent work, great experience.

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Excellent work.

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That office customer service has to do much better! No excuse for them & their attitudes!

Repair Quality

The work that was done was great however there was also damage done as well.

Customer Service

There were 2 ladies in the office I was ignored by both. A couple of men walked in behind me and were helped before me. The girls once I made it known I was ignored had an attitude with ME for being upset about being looked over! Apologies totally unsympathetic. Being short staffed is no excuse for being RUDE! How are you short staffed if it’s 2 people in the office and 2 people waiting to be helped 🤔

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The car looks great

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Great work

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I would use their services again & recommend their services to the public

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This is my second time at Carl's body shop the staff is helpful & friendly, the body shop does excellent work

Customer Service

Everything is good

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Great experience! Overwhelmed with timeline, kindness, personnel, workdone, car cleaned and shined! Inside and out. Highly recommend Carl's!

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You all are very welcoming to your customers and your work is absolutely amazing and perfect. If you do a commercial, i will more than be happy to advertise for you!!!! I LOVE THE WORK you’ve done on my truck. Thank you so much

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My Experience

I love how totally clean my car is. The outside shines and the inside is sooo clean. Thank you!

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Nice work. Can’t tell where the damage was. And my car is so clean. I love that you do such a thorough clean after it’s finished.

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They did a great job on my car

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Very satisfied with repair

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Good

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I had called a place in huber first because I was going that way. They told me they couldn't give me a estimate for approximately a week! They lost out!!

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Very friendly, professional and family oriented. Would never go any other place

Customer Service

Excellent!!

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Had a minor issue tent got scratches but y'all did get it fixed

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Very quick with getting my repairs done and professional.

Customer Service

They communicated with me every step and process.

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