Carl's Body Shop & Towing
The large glass panes of Carl’s Body Shop were Carl Hounshell’s window to the world – and life’s little mishaps. In 1932, he and his bride moved to Dayton where he first worked at Frigidaire until opening the now famous Carl’s Body Shop location. The neighborhood and its residents were his friends and his shop became an enduring landmark. Throughout the years Carl kept the business a family affair. His son – Jerry Hounshell – has worked 40 years with his father. Daughter, Virginia, began working there when she was just 10 years old. It was there that she eventually met her husband Tom, who worked in the body shop. Carl was still working 10-hour days when he was diagnosed with lung cancer. He succumbed to the disease in 1988. The family was looking for someone to take over the established business, and so enters the new and current owner – Matt Miller. In 1989, there were only six employees and profit of $400,000 a year. Fast forward – 30 employees and $2 million in sales per year.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Courteous, Very Helpful and Still making Necessary Repairs and Everyone goes EXTRA MIES to take care of Customers Tks Gary
Customer Service - 5.0/5.0 -
Very Courteous, Very Helpful and Still making Necessary Repairs and Everyone goes EXTRA MIES to take care of Customers Tks Gary
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great 👍
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job got it back a day earlier even detailed it and got all the dogs hair out
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work is done ok. Color does not match perfectly as the pearlescent was not added to the color. My aunt is 85 years young and only drives to the grocery store and church so no biggie.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always suggest Carl's
Repair Quality - 5.0/5.0 -
My car was damaged due to an accident. No question in my mind that I was going to get it fixed at Carl's. I had previously gone to Carl's for mechanical repairs and everything was great. The process was easier than expected and the car looks like new. Excellent working with Ben. I always tell people who need car repair that there is no place better than Carl's.
Customer Service - 5.0/5.0 -
The staff is always very helpful and friendly. They work as a great team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve already told a few people to take their business to Carl’s.
Repair Quality - 5.0/5.0 -
The people at Carl’s were always informative when I called to ask about the repair progress and the staff seemed very professional.
Customer Service - 5.0/5.0 -
The staff knew what they were doing and helped me through the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend you guys or anybody that I see That needs bodywork
Repair Quality - 5.0/5.0 -
My vehicle look very nice. They always do a good job I’ll bring all my vehicles to them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was excellent however there was damage change my windshield there's no one is going to take responsibility for that wasn't there when I parked it. No one expected my vehicle when I dropped it off I just gave them the keys but the gentleman brought me my keys out after the repair stated that the damage was there. My windshield was not cracked when I dropped it off the way it sounds I'm going to have to take a loss to replace or have the windshield repaired
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Between lost keys no communication I think the communication thing is because I was hit in a accident and it was a insurance claim money is guaranteed up front so there is no hurry to get my vehicle done because they have the money already that sad because probably 70 percent of Carl's business is insurance work
Repair Quality - 4.0/5.0 -
Repairs where good matched the paint well. But forgot my cover for my truck bed had to go find it in the shop. Then after I get home I see that they forgot my 4by4 logo on the truck side that got repaired. Hmm attention to detail could use some work. We wouldn't get into the communication problems here you asked for a rating on the repair .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front end staff was excellent and Greg and Joe were terrific, with only MY satisfaction in mind. Great job in the shop too.