Carl's Body Shop & Towing
The large glass panes of Carl’s Body Shop were Carl Hounshell’s window to the world – and life’s little mishaps. In 1932, he and his bride moved to Dayton where he first worked at Frigidaire until opening the now famous Carl’s Body Shop location. The neighborhood and its residents were his friends and his shop became an enduring landmark. Throughout the years Carl kept the business a family affair. His son – Jerry Hounshell – has worked 40 years with his father. Daughter, Virginia, began working there when she was just 10 years old. It was there that she eventually met her husband Tom, who worked in the body shop. Carl was still working 10-hour days when he was diagnosed with lung cancer. He succumbed to the disease in 1988. The family was looking for someone to take over the established business, and so enters the new and current owner – Matt Miller. In 1989, there were only six employees and profit of $400,000 a year. Fast forward – 30 employees and $2 million in sales per year.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 3.5/5.0 -
Vehicle had to be brought back again . Dust was all over interior and rear end area . Staff was Great.,
Customer Service - 4.5/5.0 -
Great and Professional
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repaired door looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would have given it a 10+++ if that had been an option.
Repair Quality - 5.0/5.0 -
Friendly, professional staff and great workmanship..
Customer Service - 5.0/5.0 -
Friendly and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend Carl’s Auto Body. My first interaction was with Ben, he walked me thru what was needed and why it was the best way to do it. When I asked questions, it was obvious he knew what he was speaking about because he had clear & concise explanations. The staff in the office were kind, courteous, and professional with me and other customers. They repaired and detailed my vehicle like new & on schedule. Ben even took time to do a final walk around to ensure that I was satisfied! Thanks for such a beautiful job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No worries # 1 on our list.
Repair Quality - 5.0/5.0 -
Outstanding communication from Ben & Staff throughout the whole process.
Customer Service - 5.0/5.0 -
OUTSTANDING!!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Yes 9 is high for me I don’t usually give any one a perfect score . Happy with state farm suggestion
Repair Quality - 4.5/5.0 -
The work is good. My car is licensed in Illinois so the front plate is required but was not replaced. This will cause me to get a ticket from the police or state trooper. I have to find someone to install it the front license plate holder.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'd feel extremely confident recommending Carl's Body Shop to my family and friends. Thank you for a job well done.
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Fast and friendly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Oh...not even a question. I will be back to Carl's if needed, and i will recommend you all, for sure!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Not only did i get good customer service, i noticed that everyone around me got good service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Already sent another customer for repair of a suburban.
Repair Quality - 4.0/5.0 -
Still waiting for decals to come in for right side of Jeep
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I never had a vehicle repaired there. I don't know why I keep getting calls and notices even after I told them they need to contact my son who had the repairs done on his car and quit calling me. I have never had a car there in my life. Quit contacting me.
Customer Service - 0.5/5.0 -
Same reason. I never had a vehicle repaired there and am tired of being contacted by them.