Carolinas Collision Centers at Capital Ford Charlo
In operation 14 years, 6 years at this location.
Carolinas Collision Centers at Capital Ford of Charlotte specializes in Ford repairs but has the capability to repair all makes and models. The collision center is one of the only repair facilities in the Charlotte market that has been certified by FORD to repair all of the aluminum vehicles FORD builds including the all new F150 and the all new FORD superduty trucks.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My estimator Kim was awesome. She communicated very well and they did a good job fixing the mistakes of another body shop. I would definitely recommend them to anyone that needs bodywork.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ashley was AMAZING. She and the repair team were so conscientious and kept my car until all the repairs were done completely. Ashley worked with Enterprise and the insurance company to ensure I was never without a reliable vehicle and Ashley coordinated everything and kept my attorney current. Being hit by another driver was a terrible experience but Ashley made it seamless and painless for me. Huge thanks to her she is a true treasure.
Likely to Recommend - 5.0/5.0 -
I was pleased with the outcome and the excellent customer service Ashley provided.
Repair Quality - 5.0/5.0 -
Ashley was amazing to deal with. Very conscientious, professional and pleasant. I really felt she cared about ensuring my car was as good as before the accident when Ford returned it to me. She is a real gem and should get a raise!
Customer Service - 5.0/5.0 -
Ashley should train everyone on how to provide superior customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My husband and I think you guys did an excellent job repairing our car. Thank you so much!👏👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Totally satisfied!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job!! Thank you for making this process smooth and painless.
Repair Quality - 5.0/5.0 -
Repairs look great and didn’t take long at all. They made the process very easy.
Customer Service - 5.0/5.0 -
Repairs look great and didn’t take long at all. They made the process very easy.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Fast, quality service
Customer Service - 5.0/5.0 -
Professional , courteous , and prompt responses
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks like nothing ever happened to my little Honda I loved how I kept getting updates along the way and above all, it took less time than anticipated.
My Experience - 5.0/5.0 -
“I couldn’t be happier with the repairs done on my truck! This was my first time using this shop, and they did an excellent job. I’m very satisfied and highly recommend them to anyone needing quality work.” The staff is very polite and professional always keeping me updated on my vehicle. Fast and good quality work.
My Experience - 5.0/5.0 -
Very good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Some pieces are loose near headlight and around underneath car at tire
Customer Service - 5.0/5.0 -
Very nice staff
Returned Clean
My Experience - 5.0/5.0 -
Great job 👏✨🔥🔥🔥☝️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best ✨☝️🔥🔥🔥❤️
Customer Service - 5.0/5.0 -
Outstanding 👍
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied for the service. My experience with Carolinas Collison is very great. Their team is organ̈ise. The quality efficiency is 100% on time delivery. People doing a great job over there. Thank you to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carolinas Collision Center did an amazing job restoring my accident damaged front quarter panel and rim to better than new quality. I’m absolutely delighted with how the repairs turned out.