Carolinas Collision Centers of Durham
In operation 13 years, 7 years at this location.
We are a collision center that collectively have been doing business for 40 years. We are one of the collision centers owned and operated by University Ford and University Kia, we have several relationships with many insurance carriers including DRP's, we are I-Car Gold & Platinum certified. We were located in downtown Durham on the property of University Ford & Kia, we are now in our brand new state of the art building located just a short 2.5 miles from the downtown area located at 1413 S. Briggs Ave Durham NC 27703. Our staff is here to help you in the repair process. Feel free to come and visit our facility weather you need us for collision repairs or just for a visit.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Wonderful customer service. Great communication and very fast and thorough work. Would recommend to anyone.
My Experience - 5.0/5.0 -
Thank you so much for doing such a great job on my car. I very much appreciate you coming in under my budget as well.
My Experience - 5.0/5.0 -
Everyone was great. Experience in car repairs was very obvious and I loved that it was all explained so I understood what was being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zack and the team did a great job at fixing my bumper. I really appreciated the communication, fair pricing, timely finish, and the detailing was a much appreciated bonus. I'd recommend you guys to anyone needing body work.
My Experience - 5.0/5.0 -
Mike was very helpful and did a great job of communicating with me.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Repair time increased twice, possibly due to parts availability?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am very satisfied!
Repair Quality - 5.0/5.0 -
I’m very satisfied with repairs of my car and for the professionalized, competence of Carolinas Collision. The mechanics and office staff were friendly and knowledgeable.
Customer Service - 5.0/5.0 -
Customer service were very patient and caring. They were always available to answer questions or to connect you with someone to answer your questions.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guy who I can’t remember name was very courteous and everyone did an amazing job, thanks again
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, my bodywork looks fantastic, and I was thrilled that the techs washed and vacuumed the car. Thanks!