Carriage Ford

4.5 (418reviews)

88%

(812) 284-4444

908 E Lewis And Clark Pkwy., Clarksville, IN 47129

88%

See Photos

908 E Lewis And Clark Pkwy.
Clarksville, IN 47129

Get Directions Website Email

About Carriage Ford

See Photos

908 E Lewis And Clark Pkwy.
Clarksville, IN 47129

Get Directions Website Email

In operation 44 years.

We are a family owned Ford dealership, over 37 years of business in this location. We provide outstanding service and complete collision repair for all makes and models. We also provide a lifetime warranty and thru our repair process we take time to notify our customers letting them know the procedure of the repairs, answering any questions on the repairs, or the claims process. We provide continued training thru I-CAR and other training programs to keep up with the latest technology to maintain proper repair of vehicles. We also repair medium duty trucks and cut aways such as shuttle buses

Services

Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (418)

Sort By:
Newest
Rating

306 Customers Rated

5 Stars

56.7% Complete

(237)
4 Stars

6.2% Complete

(26)
3 Stars

2.4% Complete

(10)
2 Stars

2.2% Complete

(9)
1 Star

2.4% Complete

(10)
< 1 Star

3.3% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praise the excellent service quality and professionalism of the repair shop staff. Many highlight the thorough communication throughout the repair process, with regular updates via text and phone calls keeping customers well-informed. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new or better than expected after completion. Timeliness is generally positive, though some customers experienced delays due to parts availability. The shop's attention to detail, including complimentary vehicle cleaning and washing services, is frequently appreciated. Professional staff members are commended for going above and beyond customer expectations, resolving insurance issues, and providing courteous service. While most experiences are highly positive, some customers noted areas for improvement including more proactive communication and addressing completion timeline accuracy.

Select to learn more

Service Quality
Communication

"Carriage Ford did an excellent job on my car. The staff were professional and kept me up to date ..." Read more

"... insurance. The job was completed in a timely manner and the work looks excellent. 5 out of 5 stars!!!!" Read more

"Absolutely the best!"

"These guys did a great job!"

"I am completely satisfied with all your services that you have to offer."

"... excellent job on my car. The staff were professional and kept me up to date on progress and when they would be finished. I highly recommend them." Read more

"Very helpful and kept me updated on repairs."

"The text updates are nice."

"Like the daily updates!!!"

"They kept me informed about my truck all the time they were repairing it"

Service Quality
Communication

Service Quality
Communication

"Carriage Ford did an excellent job on my car. The staff were professional and kept me up to date ..." Read more

"... insurance. The job was completed in a timely manner and the work looks excellent. 5 out of 5 stars!!!!" Read more

"Absolutely the best!"

"These guys did a great job!"

"I am completely satisfied with all your services that you have to offer."

"... excellent job on my car. The staff were professional and kept me up to date on progress and when they would be finished. I highly recommend them." Read more

"Very helpful and kept me updated on repairs."

"The text updates are nice."

"Like the daily updates!!!"

"They kept me informed about my truck all the time they were repairing it"

Cindy (Kia owner) reviewed 8/3/26

Thank you for always doing an excellent job.

It looks real good, thank you

Always very polite

Etonda (Ford owner) reviewed 7/31/26

Donald (Ford owner) reviewed 7/30/26

Joan (Toyota owner) reviewed 7/16/26

Melissa (Pontiac owner) reviewed 7/13/26

Repair was quick, car was very clean overall when I picked it up. Good communication. Would use again for repair.

Good communication.

Shane (Ford owner) reviewed 7/2/26

Overall experience was good. Would have liked to get updates on my truck. Took longer than a week and a half that I was told it would take.

Ernest R (Ford owner) reviewed 6/18/26

My Maverick was returned in pristine condition. I didn't expect the interior to be cleaned and detailed. Thanks.

Charles (Chrysler owner) reviewed 6/16/26

Michelle (Ford owner) reviewed 6/16/26

The service was great but they took all the paperwork out of my glove compartment and did not put it back.

Pamela (Nissan owner) reviewed 6/8/26

Body guy Lester did a fantastic job. Tim was very kind and professional

Body work looks amazing. Lester did fantastic work. Paint job looks wonderful. Looks like a little overspray on the lower drivers window but I’m thinking it will wear off. Hopefully.

Tim was friendly and professional

Dana (Nissan owner) reviewed 6/8/26

One headlight was replaced why didn't I get a courtesy call saying hey would you like to replace other one & this is cost? Otherwise body work was great. This is my second time using you guys.

Very upset didn't replace other head light

They only replaced 1 headlight should have called to see if i wanted other replaced

Wasn't get updated

Barbara (Toyota owner) reviewed 5/29/26

Carriage Ford did an excellent job on my car. The staff were professional and kept me up to date on progress and when they would be finished. I highly recommend them.

Bill (Ford owner) reviewed 5/28/26

10 10 1010

Reinaldo (Toyota owner) reviewed 5/21/26

Translated from Spanish by Carwise

Translate review to English

Translation unavailable. Please try again later.

Tuve que regresar a que terminaran el trabajo despues de haber sacado mi vehiculo , no pusieron "" clips "" de donde los sacaron del baul del carro y llevaba unos sujetadores para articulos y los re- emplazaron por clips que no son sujetadores de productos de compra.

Poco cordiales

Linda (Ford owner) reviewed 5/21/26

Took longer than I was told. Had to call twice regarding repair although I was told would keep me posted.

Did not offer to look over repaired auto with me upon picking up vehicle

John (Ford owner) reviewed 5/18/26

I am completely satisfied with all your services that you have to offer.

Ryan (Toyota owner) reviewed 5/15/26

You can address all my concerns via my insurance company as they are aware of all my concerns at this time.

Had to be sent back to shop due to light son dash & safety features not working after being in your shop since March. Will give update when service is Complete and Completed correctly.

Again will update when my automobile is complete

Mark (RAM owner) reviewed 5/14/26

Valerie (Ford owner) reviewed 5/14/26

Lisa (Ford owner) reviewed 5/14/26

Wonderful people Carriage ford is the only place we purchase and take our vehicles to. Have been for the past 30 plus years.

Very nice

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Carriage Ford

About Carriage Ford

Reviews (418)

306 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 3.5/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.0/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?