Carriage Ford
In operation 44 years.
We are a family owned Ford dealership, over 37 years of business in this location. We provide outstanding service and complete collision repair for all makes and models. We also provide a lifetime warranty and thru our repair process we take time to notify our customers letting them know the procedure of the repairs, answering any questions on the repairs, or the claims process. We provide continued training thru I-CAR and other training programs to keep up with the latest technology to maintain proper repair of vehicles. We also repair medium duty trucks and cut aways such as shuttle buses
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tim took very good care of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
When I picked the car up, there was a bolt hanging out of the bumper cover and it looked like they buffed it with sand paper. They pulled it back in and ran the bolt in and claimed to fix the buff job in 5 minutes. The next day I wiped it down, and in the sun, it looks the same. And the paint work is sub par. I will pay someone else to buff the swirls out of the fender and bumper cover, and probably never use them again
Customer Service - 4.5/5.0 -
Very friendly. I just didn’t appreciate being told they fixed the problem, when they did not
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent and quick service…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, prompt, and professional service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
again would be a 10 but the broken windshield and lack of communication is a bit ridiculous.
Repair Quality - 2.5/5.0 -
would had definitely been a 10 had the windshield not been cracked in the process. it would be nice to hear from someone about the replacement since we were told it should be in, in 3 days and it's been a week today and we've heard nothing, however the cracks are spreading quickly.
Customer Service - 3.5/5.0 -
again would be a 10 but no one's called about the windshield after being told 3 days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Special thanks to Mr. Marty Book. Body shop did a great job, updated and finished repair’s two days before estimate the estimated date. Great job, great service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The rear bumper wasn’t properly fitted. The gap is way off on one corner and on the other end the rear quarter sticks out further than the bumper and then six inches down the bumper sticks out past the rear quarter. Other than that fitment issue it looks good. The bumper itself is really nice.
Likely to Recommend - 2.5/5.0 -
Still waiting for mine to be finished so I’m on the fence.
Repair Quality - 3.5/5.0 -
The bumper is nice but don’t fit.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always nice courteous people who have done good work.
Customer Service - 5.0/5.0 -
Nice and courteous
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend this dealership/body shop to friends and family.
Repair Quality - 5.0/5.0 -
I was amazed at the work done on my car. I could not tell it had ever been damaged. Tim and his team were wonderful. They displayed excellent customer service from start to finish. The work was exemplary and I would highly recommend your dealership to friends and family.
Customer Service - 5.0/5.0 -
Superior service. The work done on my car was impeccable. Tim and his staff showed exemplary customer service.
Returned Clean
My Experience - 5.0/5.0 -
Got the car early with excellently well done
My Experience - 5.0/5.0 -
Everything went quick and smooth, very happy.
My Experience - 5.0/5.0 -
Tim in body shop was always courteous when I called for updates on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
On the up side…Nice people and the work looks good. On the down side…Three weeks to get it done was ridiculous. And no text updates until the last day in the shop. Returning my calls would also have been nice.
Likely to Recommend - 2.5/5.0 -
See above comments
Repair Quality - 2.5/5.0 -
Nice people and the finished work looks great but they did a poor job on keeping me updated on progress. Three weeks in the shop just for dents and paint was ridiculous. I know delays happen but keeping your customers updated really helps when they know what’s going on.
Customer Service - 2.5/5.0 -
Again, nice people but poor communications.