Carriage Ford
In operation 44 years.
We are a family owned Ford dealership, over 37 years of business in this location. We provide outstanding service and complete collision repair for all makes and models. We also provide a lifetime warranty and thru our repair process we take time to notify our customers letting them know the procedure of the repairs, answering any questions on the repairs, or the claims process. We provide continued training thru I-CAR and other training programs to keep up with the latest technology to maintain proper repair of vehicles. We also repair medium duty trucks and cut aways such as shuttle buses
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rear of our Escape look really good.
Customer Service - 4.5/5.0 -
Liked the updates
Returned Clean
My Experience - 5.0/5.0 -
Great job! Thank you.
My Experience - 5.0/5.0 -
The inside of my truck could have been cleaned a bit better. Overall it was ok at best.
Likely to Recommend - 4.5/5.0 -
They do good work.
Repair Quality - 5.0/5.0 -
My repair was a very big job. Replace the frame on my 2020 F150 and I can't tell the difference to when it was new.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was quick to get me in and out. Did a great job and even cleaned my truck thoroughly while they had it. Highly recommend Tim and his team. I have more projects coming up and will be back.
My Experience - 5.0/5.0 -
2 days in, truck looks perfect! Thanks guys.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
The repairs are good quality. The car looks good.
Customer Service - 3.0/5.0 -
There was a lack of communication regarding repair status. Multiple times I was informed my car would be ready on a certain day and time only to be told that the car wasn't ready. I was promised my car on Friday and did not receive it until Tuesday. This caused me to loss pay from missing work. When I explained this to the manager and the general manager, they were dismissive of my concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The grinding sound did not happen when they drove vehicle. Told us to bring back if it starts again. Everything looks nice. Bumper is not quite evenly parallel to truck. Damaged side is closer to bed than other side. We noticed this after we got Home. Everyone pleasant and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The only issue I had was on the way home, one of my new tires had 20psi in it and tripped the TMPS. Nothing major by any means. I loved the customer service and the service of the vehicle. Everything looks and is amazing. Thank you Guys.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Carriage Ford repaired my car and completed on schedule. They can me informed from day one through completion which was only 4 business days. Staff was very courteous and helpful too. I will definitely be back should any of my cars need repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I know I wouldn't recommend the shop due to the time that it took to repair my car
Repair Quality - 4.5/5.0 -
Outstanding on the actual repairs but the downtime of over two and a half months was a little excessive