Carriage Ford

4.5 (422reviews)
88%
908 E Lewis And Clark Pkwy.,  Clarksville,  IN  47129

In operation 44 years.

We are a family owned Ford dealership, over 37 years of business in this location. We provide outstanding service and complete collision repair for all makes and models. We also provide a lifetime warranty and thru our repair process we take time to notify our customers letting them know the procedure of the repairs, answering any questions on the repairs, or the claims process. We provide continued training thru I-CAR and other training programs to keep up with the latest technology to maintain proper repair of vehicles. We also repair medium duty trucks and cut aways such as shuttle buses

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (422)

My Experience

Good job

Likely to Recommend

Repair Quality

Rear of our Escape look really good.

Customer Service

Liked the updates

Returned Clean

My Experience

Great job! Thank you.

My Experience

The inside of my truck could have been cleaned a bit better. Overall it was ok at best.

Likely to Recommend

They do good work.

Repair Quality

My repair was a very big job. Replace the frame on my 2020 F150 and I can't tell the difference to when it was new.

Customer Service

Returned Clean

My Experience

Was quick to get me in and out. Did a great job and even cleaned my truck thoroughly while they had it. Highly recommend Tim and his team. I have more projects coming up and will be back.

My Experience

2 days in, truck looks perfect! Thanks guys.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs are good quality. The car looks good.

Customer Service

There was a lack of communication regarding repair status. Multiple times I was informed my car would be ready on a certain day and time only to be told that the car wasn't ready. I was promised my car on Friday and did not receive it until Tuesday. This caused me to loss pay from missing work. When I explained this to the manager and the general manager, they were dismissive of my concerns.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The grinding sound did not happen when they drove vehicle. Told us to bring back if it starts again. Everything looks nice. Bumper is not quite evenly parallel to truck. Damaged side is closer to bed than other side. We noticed this after we got Home. Everyone pleasant and helpful.

Customer Service

Returned Clean

My Experience

The only issue I had was on the way home, one of my new tires had 20psi in it and tripped the TMPS. Nothing major by any means. I loved the customer service and the service of the vehicle. Everything looks and is amazing. Thank you Guys.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Carriage Ford repaired my car and completed on schedule. They can me informed from day one through completion which was only 4 business days. Staff was very courteous and helpful too. I will definitely be back should any of my cars need repaired

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I know I wouldn't recommend the shop due to the time that it took to repair my car

Repair Quality

Outstanding on the actual repairs but the downtime of over two and a half months was a little excessive

Customer Service

Returned Clean