Carriage Ford
In operation 44 years.
We are a family owned Ford dealership, over 37 years of business in this location. We provide outstanding service and complete collision repair for all makes and models. We also provide a lifetime warranty and thru our repair process we take time to notify our customers letting them know the procedure of the repairs, answering any questions on the repairs, or the claims process. We provide continued training thru I-CAR and other training programs to keep up with the latest technology to maintain proper repair of vehicles. We also repair medium duty trucks and cut aways such as shuttle buses
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looked brand new!! The door looks great like nothing ever happened!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an awesome job on repairing my car. Finished it in exceptional time. Matt service manager, he went above and beyond through the entire process. Thank you Again a satisfied customer
Likely to Recommend - 5.0/5.0 -
Most definitely.
Repair Quality - 5.0/5.0 -
Very satisfied with the service and work performed . Matt the service manager went above and beyond I’m sure in getting my car repaired. I bought my car at Carriage Ford, no one but Carriage Ford has ever worked on my car. I get my oil changes there as well. Always excellent service. Thank you
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Nope.
Repair Quality - 0.5/5.0 -
Over two months and I still don't have my car
Customer Service - 2.5/5.0 -
It's hard not to be biased but still there is no sense of urgency even after my car had been onsite since June 19th 2025 today is Sept 2nd 2025
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time using Carriage. Always a great job. 10/10 do recommend. It’s nice that they clean the car when it’s finished. That little bit goes a long way.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Bodyshop manager Tim was awesome, and everyone else was very happy Completed on time to perfection!
My Experience - 5.0/5.0 -
Gold standard customer service!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job, nice attention to detail.
Customer Service - 5.0/5.0 -
Very professional, and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
Car is great - it took a long time and there were several rounds of having to order parts that seemed to maybe be redundant.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They were always pleasant, but didn't always know the status of my repairs.
Returned Clean
My Experience - 0.0/5.0 -
My car came to you all on May 26 and between you all and Kia the ignition was finished on July 11. When I spoke to Jim, he said it was going into the paint on July 17 when I spoke to him again on Monday July 21st he told me it was in the paint shop then and it was finally completed on July 22. When I picked it up, there was imperfections where they did the repair work on the door right beside the driver window. Jim said he is going to order the part and have may bring the car back and he will put me in a rental car for the day for him to swap the parts out. I had to notify my insurance company to get the ball rolling between both companies to get the ignition resolution and I’ve been the one contacting Jimto get my answers. There has been no communication from him since. July 2 which was the standard text stating when the car should be completed there was no verbal communication about any issues that was going on during this whole time. Very dissatisfied and will not recommend carriage board.
Likely to Recommend - 0.5/5.0 -
It was total chaos never had so much problems from a repair shop for parts, paint, or anything of that matter from any other insurance claims
Repair Quality - 0.5/5.0 -
Very dissatisfied, my vehicle came to you all on May 26 did not get it back until July 22. I believe. When carriage board ordered a part through Kia, they received the wrong one but didn’t realize it until after it was installed. Then the vehicle had to go to Kia to figure out the problem, and then the vehicle sat for almost 3 weeks while carriage board and Kia debated on who was paying for the second part that was ordered to replace the first one. I notified my insurance company about it and they had called Tim with carriage Ford. The only updates that I was getting was the text showing when the vehicle completion date should be the last one I received was July 9 after that I was in contact with Tim every week trying to find out about the vehicle. Meanwhile, I was suffering trying to figure out how I was going to keep getting vehicles to go back-and-forth to work also when I got my car back, I noticed the imperfection on a repair and paint work, and Tim said he was going to order the part and have it come in for them to replace. I still have not heard anything from Tim. This was my first time having a vehicle taken to you all to do any repairs and it will be the last along with not recommending you all to anyone for anything.
Customer Service - 0.5/5.0 -
Bad repair and paint. Notified Tim before I left when I came to pick up my vehicle on July 22nd. Tim has not notified me yet that the part has come in to get fixed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks new
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair took only one day more than expected and it looks good and you washed it for me too! Thank you!
My Experience - 5.0/5.0 -
All complete looks like new