CARSTAR Alan Conner Collision Ctr Mechanicsville
In operation 5 years.
Carstar Alan Conner Mechanicsville specializes in high-quality collision repairs, excellent customer service, and satisfaction in Mechanicsville, VA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love working with Angie and she and Tony are both prompt, friendly, efficient, and professional. Angie seems to have all the answers and if she doesn’t she gets me in touch with someone who does. Tony went out of his way to fix a problem with a non OEM part that didn’t quite fit my car the way I had hoped.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used this body shop several times and have been very satisfied with their work and as well the office personnel.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
The staff was very professional, they were great to work with
My Experience - 0.0/5.0 -
Everything was great except for the stain that was left in the drivers seat made while moving the vehicle. You made every effort to get the stain out but a small stain remains. The work and customer service were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angie was amazing! She made everything so easy and helped me with every step in the process. I cannot say enough good things about her. :)
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We were very happy with everything and will be recommending your company whenever we can.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angie was wonderful - kept us informed and did everything she said she would do. We were very happy with the whole experience, from her accommodations of scheduling around my illness to getting the car completed on time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Painful estimate process (had to sit and wait vs. drop off), longer than estimated repair, poor communication, did not fix turn signal light that was specifically discussed during the estimate, unhelpful with rental.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Very impressed with this group. Angie kept me up to date every Tuesday and Thursday, quick estimation of damages and my car was spotless when I picked it up. Have already highly recommended them to several people.