CARSTAR Alpine Auto Body

4.9 (147reviews)
98%
16255 East 4th Ave.,  Aurora,  CO  80011
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Shop AssistantSparkles

In operation 25 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Alpine Auto Body can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Alpine Auto Body claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (147)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new after service. The team received strong recognition for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. A few customers noted minor concerns, including occasional delays due to parts availability, a paint finish inconsistency, and a camera not being reconnected after reassembly, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"My 18 year old car looks almost new."
"The car looked as good as new. The paint matched perfectly."
"The work is immaculate. I am very pleased!"
"My car looked brand new. They did the repairs, washed and waxed my car, and detailed the inside - WOW!!! My car was ..." Read more
"Kind, respectful, professional staff. Superb work. Time estimate accurate."
"Wonderful job and finished a day early."
"... a false completion date and then the delays begin.The work was completed a week earlier than expected. Thank you Carstar." Read more
"Only four days to fix!"
"... and professional. Our car looks beautiful again. It was even completed early which was a wonderful surprise." Read more
"My car looks amazing, it took less than a month to be fixed. I received updates throughout the full process, could ..." Read more
"... deliver when they say they will. No less important, they communicate consistently throughout the process. Couldn't ask for better. Highly recommended." Read more
"Communication was amazing!"
"... and giving insurance info was very quick and easy. I appreciated that I was kept updated the entire time. I got my van back quicker than expected as well. ..." Read more
"Their work was good, but the communication and down time was terrible."
"Everything was awesome from communication, to transparency and fair pricing"

Likely to Recommend

My car looks great

Repair Quality

It was a very good experience. Thank you for your service.

Customer Service

The car looks good 😊

My Experience

From start to finish this shop was excellent! My first conversation with them was so friendly and helpful! Throughout the process I was kept informed as to where they were in the process of fixing my car. I highly recommend the whole staff. I will definitely come there again as well as recommend them to friends.

Likely to Recommend

If I should need more bodywork on my cars in the future it will be Carstar Alpine. I will certainly recommend you to my friends!!

Repair Quality

Outstanding it was a pleasure to work with Alexis Lucero!

Customer Service

Ms Alexis Lucero did an excellent job keeping me informed on the repair status of the car

Returned Clean

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Customer Service

Angel and Alexis were so courteous and helpful. Angel kept me informed of timelines and pricing.

Returned Clean

My Experience

I have had a Dodge pickup, a Jeep, an Acura and a Hyundai GT all repaired at CARSTAR, at Aurora. Every vehicle was finished perfectly! I want to praise the staff here for the caring jobs performed. The staff for the front of the store are as well helpful in meeting my needs. Great job in my books!

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My Experience

Excellent service no problem I recommend to anyone.

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Repair Quality

Yummy

Customer Service

Returned Clean

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My Experience

The staff was very cordial & polite.I was very pleased with the work,it was quicker that they said which was very good. Great Job Thank You very much.

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Repair Quality

The staff keep me informed w the status of my vehicle .They were professional & I was pleased with the outcome of my vehicle.

Customer Service

Again the staff was very professional & friendly.

Likely to Recommend

La verdad si me gusta recomendar algunos servicios pero si me entregaron mi carro así la verdad no lo recomiendo

Repair Quality

El trabajo estuvo muy bien ....pero lo malo que me dejaron desconectados los faros de las luces y tuve un paseo de noche y me di cuenta que no traía luces y era de noche Por ese lado asta un faro se me fundió y tuve que tomar Uber y dejar mi carro en el casino siento que es responsabilidad de ellos checar esos detalles por seguridad de sus clientes

Customer Service

No conectaron las luces

Returned Clean

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My Experience

They do a great job !

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My Experience

I have had my vehicles in to Carstar on several occasions. They always do a great job. I was also impressed with Alexis Lucero, who worked with us this last time. She listened very well, and saw to it that the work was done well.

Likely to Recommend

I have already recommended Alpine Carstar to my family and friends, and will continue to do so.

Repair Quality

The people at Carstar always do a good job.

Customer Service

The customer people do a great job, as well. I especially appreciate Alexis Lucero, who handled my claim. She is very professional, and gives great attention to detail.

Returned Clean

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