CARSTAR Ambassador Collision Griggs

4.8 (437reviews)
95%
4720 Griggs Rd,  Houston,  TX  77021
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Shop AssistantSparkles

In operation 5 years, 3 years at this location.

CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.

Reviews (437)

Likely to Recommend

We’re definitely recommending this service to others.

Repair Quality

Our experience with Jordan and the team at CS Ambassador was wonderful! From our initial contact to the pick up of our vehicle, the communication was seamless, clear, and timely. Our car was repaired and returned so much better than we anticipated. We could not be happier with the service and we will definitely refer others!

Customer Service

Phenomenal communication from start to finish!

Returned Clean

My Experience

Quick work and great job in the time I needed it to Be done

Likely to Recommend

Repair Quality

Quick and fast work and good finish my Car in one day really I’m less then 8 hours Mike held his world def would recommend 10/10

Customer Service

Returned Clean

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Repair Quality

The work that was done on my car was excellent!

Customer Service

Jordan was very helpful.

Returned Clean

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Repair Quality

Service was fast and friendly. We received regular updates. Quality of the work is great.

Customer Service

Warm and friendly and attentive

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole experience was easy and stress free.

Likely to Recommend

Repair Quality

The whole team performed the repair work very well. Thank you for treating me and my car so well

Customer Service

Returned Clean

My Experience

My HHR was superbly repaired. It was cleaned inside and out after repairs. I was extremely surprised and satisfied. Thank you for your professionalism and outstanding repairs.

Likely to Recommend

Without hesitation I would recommend cS Ambassador Griggs.

Repair Quality

Superb workmanship. Outstanding completion of damaged vehicle.

Customer Service

Customer service was fantastic, courteous, attentive, knowledgeable, friendly.

My Experience

Everyone at CS Ambassador on Griggs treated me kindly and patiently answered all my questions. Their work quality is top-notch and made my car look new again!

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Repair Quality

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Repair Quality

Very unsatisfied with the work that was done and the way these ppl did lie about my car being ready and the whole time they lost my key when I got my car back I seen the outside and it looked good but when I got home and inspected it i noticed a couple things. First of all there was still glass in my driver seat and my dash, second there’s super glue or sum type of glue on my driver door side and third my side mirror that is so very important they didn’t even take the time to wire it electronically it’s not wired at all so I have to physically stick my arm out the window and move it same thing with my sensors for that mirror it doesn’t work at all and for the ready date to be July 3rd and I got my car back a whole two weeks early seems a little sus and like they rushed my car to get it back to me which is very unfortunate I would not use this specific mechanic good luck to any one that does

Customer Service

Again they lost my keys and lied about it so

Returned Clean

Likely to Recommend

súper recomendado

Repair Quality

súper satisfechos excelente servicio y súper atento su personal muchas gracias

Customer Service

excelente servicio

Returned Clean

Likely to Recommend

Repair Quality

The staff was very friendly and communicative, particularly Fernando. No one ever wants to go to a body shop but when it happens, CS Ambassador Griggs is where someone should go.

Customer Service

Fernando and team did a great job explaining the process and hurdles to get past

Returned Clean

My Experience

The staff was kind yet courteous, knowledgeable about the repairs needing to be completed. The many calls made all my questions were answered to my understanding. Hats off to the staff of Car Star Ambassadors on Griggs Road!!!!!

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Repair Quality

Astonishing service. Car was ready way before due date, which made my busy life so much easier. I became slightly suspicious lol (first born latina daughter iykyk). I’ve had my car for a week still trying to look for possible mistakes or maybe sloppy work and I can’t find anything wrong! Even though State Farm dropped the ball on several occasions Fernando and his staff made up for it! Very professional. Truly grateful

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Returned Clean

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Returned Clean