CARSTAR Auto Body of Smithfield

4.9 (2,051reviews)
97%
1195 Brogden Road,  Smithfield,  NC  27577
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Shop AssistantSparkles

In operation 11 years, 9 years at this location.

Carstar Auto Body of Smithfield is a family owned collision repair business. Our goal is to provide the highest quality repairs and customer service to everyone. We provide a high level of communication throughout the repair process including text and email messaging with our customers. WE also offer the convenience of online photo estimating.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,051)

My Experience

My Experience

Excellent communication all along the path to get my car repaired. Excellent customer service! My car looks great and drives well--mishap on I-140 when I was unable to avoid a large motor that evidently dropped from truckbed. Amy car appeared to have chunks bitten off from a shark --a large shark! Thanks to CarStar!

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Returned Clean

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My Experience

My vehicle looks great! They did an excellent repair job!

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My Experience

My Experience

Service was excellent. Staff was VERY courteous. My car looked amazing!!!

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Returned Clean

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Would highly remd

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Excellent service and communication.

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Excellent service!

Returned Clean

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Absolutely! I raved about them to several people so far.

Repair Quality

I was super impressed with the level of customer service! All the details were taken care of by Chenoa. She made all arrangements for the tow truck, the rental car, alignment, contact with the other persons insurance company and email updates as well as phone calls to my husband and I. I hoped the level of car repair would match the customer service and it indeed did! Car looks fantastic. Chenoa was probably one of the nicest people I’ve ever dealt with. Thank you so much!

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Returned Clean

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Thanks for your assistance in repairing my f150! Chenela and John were great in getting me back on the road. Excellent repair and very professional reputation forward! Thanks for the great work,! Daniel !

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Returned Clean

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Picked up and delivered my car when I was in able to do you to initial damage of intended windshield causing the repair to be delayed.

My Experience

Great customer service! Pleasant, efficient and competent employees. Quality of work was excellent!

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Can’t tell it was even repaired

Customer Service