CARSTAR Auto Body of Wilson

4.8 (2,702reviews)
96%
4012 Ashpark Court NW,  Wilson,  NC  27896
Bot
Shop AssistantSparkles

In operation 15 years.

Carstar Auto Body of Wilson is a family owned collision repair business. Our goal is to provide the highest quality repairs and customer service to everyone. We provide a high level of communication throughout the repair process including text and email messaging with our customers. WE also offer the convenience of online photo estimating.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,702)

My Experience

I said it from the beginning - this has been the very best car insurance experience that I have ever, ever had. From my initial call to setup my appointment, to me being ing my car in that same day, to the daily text messages I received keeping up to date on where you were on prepping my vehicle, to ordering the parts, to receiving the parts, and the beginning of the actual work, to the completion of the job, the final wash, and that call for me to pick up my vehicle. Zack did an incredible and amazing job. I will recommend you guys above anyone in the surrounding areas.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and courteous technician and front office staff, waiting area was very comfortable, and repair was timely and thorough!

My Experience

Yes was completely satisfied, not only with the repairs but with the staff and service. The staff at CarStar were friendly and really placed the full attention on the customer l. Would definitely recommend CarStar to anyone looking to repair the car.

Likely to Recommend

Would definitely recommend CarStar to anyone who needs their services.

Repair Quality

Totally satisfied. The staff was friendly and attentive and made us feel like we were priority when working with us. And the service was top notch as well. No complaints. Will definitely recommend CarStar to anyone who needs their services.

Customer Service

See opening comment.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I have a check engine light on which needs to be addressed.

Customer Service

All. Issues need to be resolved

Returned Clean

Likely to Recommend

Repair Quality

Employees are very dedicated to customers need.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs were completed in a timely manner with outstanding results. Truck looks like new with friendly and competent service by all.

Likely to Recommend

Professional and personal care of services completed

Repair Quality

Truck looks like new. Great work with friendly and professional crew.

Customer Service

Friendly

Returned Clean

My Experience

This is my second time with this company and each time they’ve done an excellent job and excellent customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

More than satisfied with the collision damage repair. However, I left a note to fix something extra that was not followed through and I received the car with a disconnected fog light

Customer Service

More than satisfied with the collision damage repair. However, I left a note to fix something extra that was not followed through and I received the car with a disconnected fog light

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was performed in a timely manner. Care was taken to make sure that all items were repair completely. Kept me informed every step

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My truck looks great! They did an awesome job.

Customer Service

Everyone was so polite from getting my estimate to the front desk.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

On time, friendly staff.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean