CARSTAR Auto Boutique Collision

4.7 (469reviews)
92%
1037 E 5TH AVENUE,  Columbus,  OH  43201
Bot
Shop AssistantSparkles

In operation 11 years.

At CARSTAR Auto Boutique Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Columbus, OH provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (469)

Likely to Recommend

I'm coming back

Repair Quality

Customer Service

Thank you

Returned Clean

My Experience

Looks brand new, however, I did notice a small blue scrape on my back bumper presumably from the packed lot.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

One of my rear parking aids (the backup sensors) keeps coming up with an error. Doesn’t always sense someone/something behind me when I’m reverse now. I will be calling about getting it back in so it can be fixed correctly. My trunk lid still sticks.. it’s like the fixed the cosmetic trunk issues but didn’t fix the small plastic piece that the trunk latch goes into. They wiped the inside of my car down with a filthy rag so it came back dirtier than I left it. They parked it in the rear of the shop and it was very difficult to maneuver out of the spot due to the tight fit of the other vehicles next to it. They parked it extremely close to the wall in front as well. All in all, my sensors should work properly and they don’t.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great repair and car was also returned cleaner than when I dropped it off. Very appreciated!

Customer Service

Extremely friendly staff, start to finish.

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good job

Customer Service

Good customer service

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Repair Quality

Customer Service

Returned Clean

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Terrible service

Repair Quality

They messed my car up

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My car is being completed by another shop after being returned by carstar with unsatisfactory work. I cannot believe the boss passed it through inspection to be given to the customer (myself).

My Experience

Thank you for a great job! It was a nice surprise for it to be done 3 weeks before the estimated time. And you found a card that has been missing for 2 months

My Experience

My Experience

The repairs were good 👍 thanks for your service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had to take back because windshield wiper fluid was leaking.(which they were really great about), and they left the marking paint on replacement headlight.

Customer Service

Everyone was extremely polite and professional and communicated regularly.

Returned Clean