CARSTAR Autoworks Collision

4.9 (392reviews)
96%
113 Briarwood Drive,  Jackson,  MS  39206
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Shop AssistantSparkles

In operation 26 years.

Here at CARSTAR Autoworks Collision, we use state-of-the-art equipment to ensure your vehicle is repaired to its pre-accident condition. Our 3D laser measuring system can identify hidden damage, and our frame straightening equipment can correct the damage down to the millimeter. This, combined with highly trained auto body repair technicians, ensures every part of your vehicle that was involved in the accident fits and functions how it is supposed to. We’ve streamlined our process to lessen the number of days your vehicle is in the shop, and we back our workmanship with a written warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (392)

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Y’all did a terrific job of getting me scheduled timely, and explaining to me exactly what would occur. Y’all did a nice job of managing my expectations and letting me know that you would keep me informed. And you indeed kept me informed on a regular basis on the status of my repairs, next steps, and an estimated time of completion. I also appreciate that you informed me that there was an issue with my rotors I might want to address in the near future. I found everyone to be efficient, friendly, and professional.

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They kept me updated through the whole ordeal. Really gave me a piece of mind

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CarStar team did a great job on repairing my car. They did an amazing job.

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Customer service was very helpful and friendly.

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Did a great job! I liked the regular weekly updates. Completed the work in the agreed time. Great personnel!

Repair Quality

Did a great job! I liked the regular weekly updates. Completed the work in the agreed time. Great personnel!

Customer Service

Did a great job! Completed the work in the agreed time. Great personnel!

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My Experience

Amazing customer service. Would recommend 10000000%. Only minor issue was technician left some paint on my steering wheel and seat other than that amazing job!!!!!!

Likely to Recommend

My only reservation is that the labor rate CarStar charged, $90/hr, was at odd with what the insurance said they would pay - $70. This has necessitated back and forth with the insrurance company. That said, I am very satisfied.

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Had a little trouble finding wheels because I have a rare car, Chris was very helpful in getting it resolved!

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Great service, guilty work and great people epically the repchipsh and owner

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Jamie and Nina are very professional and were helpful throughout the process

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Good communication at the beginning but this slowly diminished over time. Had to call to check on my vehicle and then eventually was given weekly updates about it. Poor communication regarding damages that were assumed by the shop to “likely be unrelated to the accident”….didn’t find out about this until car was inspected upon pick up then had to wait more time for this to be submitted for insurance payment and the repaired. Overall inconsistent. But I’m the end they took care of repairs and apologized so I give a 3 instead of a 1

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Jamie was great!

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Jamie was great

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My car looks amazing.

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The people are very helpful.

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They do good work

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They did me a great job

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They do a great job

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I had a great experience overall. Communication was great and service was excellent.

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Returned Clean