CARSTAR Axiom Collision Repair - Englewood

4.7 (218reviews)
95%
3263 SOUTH SANTA FE DR,  Englewood,  CO  80110
Bot
Shop AssistantSparkles

In operation 8 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Collision Repair Englewood can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Collision Repair Englewood claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (218)

My Experience

There is a crackin the back windows cover

My Experience

Thank you all so much. We will definitely work with you guys again.

Likely to Recommend

Repair Quality

Good experience. Easy to deal with; a good job completed on time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and high quality work. Very customer oriented staff.

Customer Service

Salena provided great service.

Returned Clean

My Experience

Likely to Recommend

Definitely never going back or recommending if Wayne Samuel is still the owner

Repair Quality

Repair quality is very good so far. No complaints

Customer Service

Customer service was poor. This was a warranty repair job covered by the previous Axiom owner. Wayne Samuel confirmed this would be covered under the warranty, however he clearly did not want to perform the work. I would call him on a weekly basis and he never once returned my call. I would have to constantly call to get an update on when I could schedule the repair. He claimed the delay was because he “was not going to perform the work until the previous owner agreed on an amount to reimburse him”. Wayne would argue that the warranty was not with him rather with the previous owner. This was not my concern as he purchased the business and runs it under the same name. How he is reimbursed for warranty service is no concern of mine. After 4 weeks of phone calls and no progress I dropped off my vehicle and told him to get into the schedule. It took an addition 3 weeks to complete the work. Ultimately it took 7 weeks from initial call to completion to get the work done.

Returned Clean

Likely to Recommend

Repair Quality

Overall the service was pretty good and the repairs on my car were great. Communication from the team about any updates were not very good. I had to reach out multiple times to get any sort of info or timeline on my car. Other than that they were great and would recommend.

Customer Service

Overall the service was pretty good and the repairs on my car were great. Communication from the team about any updates were not very good. I had to reach out multiple times to get any sort of info or timeline on my car. Other than that they were great and would recommend.

Returned Clean

My Experience

Good. Job

Likely to Recommend

Repair Quality

Customer Service

Good. Job

My Experience

Very good staff

My Experience

Likely to Recommend

Repair Quality

. The work was great and my car looks like new

Customer Service

Everyone was so friendly and helpful during the process

Returned Clean

Likely to Recommend

Repair Quality

See above

Customer Service

I was told that they would buff out a paint scratch on the other side of the vehicle on a complimentary basis and they did not.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You all did an excellent job! From the estimate, to the communication & delivery of the car. The car looks awesome! Thank you!

Likely to Recommend

Repair Quality

The repair was done in the time frame I was given.

Customer Service

Everyone I communicated with at the repair shop were friendly & personable.

Returned Clean

My Experience

Excellent work and friendly staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always do an amazing job on my vehicle have been here twice already

Customer Service

Returned Clean

My Experience

Very nice job done on my vehicle. I'll give you 5 * for a well done job, complements to the the lady who kept me informed on details.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repairs only took a week. This company is great!

Likely to Recommend

Repair Quality

Customer Service

Great job on my car! Thank you

Returned Clean

Likely to Recommend

Repair Quality

You are all amazing!! Thank you so much for the wonderful service you provided and for going the extra mile!!

Customer Service

Returned Clean