CARSTAR Capital City

4.7 (730reviews)
93%
1107 HAWTHORNE AVE NE,  Salem,  OR  97301
Bot
Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Capital City can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Capital City claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (730)

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was truly a great experience with CARSTAR. My expectations were handled very well by Eric who kept me informed during the whole process. My car looks beautiful, back to new car condition. If I have the need in the future, I will come back to CARSTAR. 👍

Likely to Recommend

Claro que si !!!👍

Repair Quality

Gracias 😊 quede contenta con el trabajo de mi carro …..🚗. Good Job!!!!

Customer Service

Good Job!!! Muy amable

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with service from Carstar and highly recommend the company for auto body repair.

Customer Service

I was very satisfied with customer service from Carstar and highly recommend the company for auto body repair.

Returned Clean

Likely to Recommend

They did a good job.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I took my car there with the understanding it would be returned with all the parts that were working and the new ones also. But no they weren't so now I'm having to fix what they broke. And them not doing anything about it.

Customer Service

The secretary was good and efficient.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs were fantastic looks like a brand new truck now ! Thank you

My Experience

Runs like a champ! Thank you . Rlb

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and communication

Customer Service

My Experience

Did amazing job on my car and great customer service with everyone who helped me out.

Likely to Recommend

Repair Quality

Very friendly fast and went above and beyond looks perfect

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Appreciate the fast and thorough repairs. Had my car back to me as promised. Thank you. I will recommend to others needing repairs.

Likely to Recommend

With no hesitation

Repair Quality

The service was remarkable. Great communication. I was aware of the process from start to completion.

Customer Service

Eric was phenomenal. I appreciated the customer service. I felt hewent over and above. To provide me a great customer experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were so happy with the quality and quick turnaround. The team at the shop were super friendly and we are so happy with the results.

Likely to Recommend

Repair Quality

We already provided this

Customer Service

Great svc

Returned Clean