CARSTAR Car Crafters

4.9 (1,236reviews)
99%
80 Scenic Dr,  Blue Ridge,  GA  30513
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Shop AssistantSparkles

In operation 27 years, 21 years at this location.

Are you stranded on the side of the road? Were you recently in a wreck? The winding rural roads of North Georgia, while beautiful, can pose certain dangers to drivers. Whether its a mechanical problem with your vehicle or you hit a deer or another car, you’re probably frustrated, stressed, annoyed, maybe even angry. Misfortune can happen anywhere, at anytime – in the middle of the night or during rush hour. When it does, Car Crafters is here to make sure you don’t stay stranded for long. We’re always on call – 24 hours a day, 7 days a week. 24/7 towing and recovery FREE estimates Insurance company assistance Lifetime warranty Automotive glass replacement Paintless dent repair Collision repair Wrecker service Auto salvage Roadside assistance If we could turn back the clock to prevent this from happening to you, we would. What we can do though is provide help quickly and professionally. Our services are affordable, reliable and available 24/7. Peace of mind is only a phone call away!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM Basic
Honda
I-Car
Scion
Toyota

Reviews (1,236)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for proactive communication, including regular calls, texts, and updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed on or ahead of schedule. The interior and exterior cleaning of vehicles upon return is a recurring pleasant surprise. A small number of customers noted areas for improvement, including occasional delays, minor paint issues, and isolated concerns about communication gaps or non-OEM parts fitting, as mentioned directly in their feedback.
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"... Their service is friendly, professional and their repair work is quick and high quality. I wouldn't dream of taking my vehicle anywhere else." Read more
"Very professional job with excellent communication updates. They also dealt with insurance company and cleaned ..." Read more
"Car star performed absolutely amazing work on our car. They were extremely knowledgeable and honestly the work they do is bar ..." Read more
"Only place we will use for repair. Excellent service and quality work!"
"The body work done on the front end looks absolutely wonderful! I couldnt be more happy with the quality of service. ..." Read more
"... of the line…. Gave me updates on the repairs and was ready BEFORE estimated time!!! Thank you!!!" Read more
"... and drove great. Thank you for your hard work and we love that you finished ahead of schedule" Read more
"... do great body repair work. They keep you updated. My vehicle was ready days before I expected it. I highly recommend them." Read more
"when i left it was told 4 days, it was 9."
"Excellent results. Only complaint is it took longer than promised. I will recommend this shop to anyone needing car ..." Read more
"... necessary to make an informed decision. Once the car was in for repair, I was contacted numerous times with updates. Additionally I was not able to pick ..." Read more
"... and had it finished within a couple business days. Car Crafters communicated very well and kept us completely informed." Read more
"... went above and beyond on customer service!! They gave me updates almost everyday!! Perfect customer service!!" Read more
"... CARSTAR Car Crafters did on my vehicle. I received regular calls providing an update on the status of my vehicle and when it was going to be ready. I highly ..." Read more
"... Not satisfied between car crafters and progressive left me setting for 2 weeks with no updates and I kept getting this text to complete a survey on how did ..." Read more

My Experience

Good job totally satisfied the job was schedule for 3 to 4 weeks get it done before the respect I was informed on every step you was working on it so very pleased with you guys can’t ask for more than what you did you all deserve my respect and I can say thank you so much for all you hard work you will have my reference with anybody that I know for future body shop works great team work customer service and wonderful people god bless you all

My Experience

Excellent job. Great paint too. Thank you Patricia Carbonneau

Likely to Recommend

Best I can say

Repair Quality

Body work and paint great. Ty. Just took longer than expected

Customer Service

Very helpful and polite

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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The customer service was impeccable! My car was absolutely so clean! The repair work was excellent. I definitely would recommend this shop.

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great. Amazing customer service.

Likely to Recommend

They would be the only ones I would refer somebody to

Repair Quality

They did a great job. Always bring my cars there because I can trust that. Everything is gonna be done right.

Customer Service

They did a great job. Always bring my cars there because I can trust that. Everything is gonna be done right.

Returned Clean

My Experience

My car looks brand new and I was pleasantly surprised by how little time it took to repair. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was beyond happy with the service and work completed by this group. Beginning with Seth, who provided excellent customer service upon drop off. To Gayla, who kept me updated during the course of the work being completed. To the actual job completed. I am beyond satisfied and would highly recommend this team to anyone in need!

Customer Service

As mentioned previously. Everyone here far superseded my expectations.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly staff and quality work. I was given numerous updates , as the work was getting done. Thank you all.

Likely to Recommend

Repair Quality

Staff were very curtios and kept us well informed on progress. Workmanship was superb and even detailed car before we picked it up.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent work and service from office staff to paint and body guys

Repair Quality

Very pleased with the body work and the paint job on the 2007 Silverado and also working on the door of my 72 c10 trying get the door to line up and shut correctly..

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Truck looks great Thank you

Customer Service

Great group of people thank you

Returned Clean

My Experience

It was a very easy process and not a lot of hassle. They even took care of my rental car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend this shop.

Repair Quality

The staff are friendly, professional, competent, well skilled, and our repairs were done quickly and to our total satisfaction. We are very pleased.

Customer Service

Customer service and communication rated as excellent.

My Experience

Excellent workmanship

My Experience

Great communication and great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean