CARSTAR City
14 North Locust St.,
Janesville,
WI
53548
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 113 years.
City Carstar is a family owned business that has been in business since 1976. Mike Buggs and his staff have been repairing vehicles for over 40 years. Here at City Carstar we have a team of certified professionals committed to doing quality repairs and service to all our customers.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The staff was frequently described as friendly, courteous, professional, and knowledgeable. Communication was highlighted as a strong point, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another standout, as many repairs were completed ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps, minor paint or trim imperfections, and scheduling delays, though these were largely isolated incidents. Overall, the shop enjoys strong customer loyalty, with many returning customers and enthusiastic recommendations to family and friends.
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Service Quality
"The team at CarStar City are professional, friendly and very attentive to my concerns and what needed to be done. They went above and beyond ..."
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"Exelent workmanship and very nice and helpful people to work with. 2nd time using them both times kept ..."
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"My truck was fixed promptly, and correctly. I was amazed at the High quality repair. Service here was courteous, and professional."
"The service was efficient and easy. The body work repair is impeccable. Very satisfied!"
"CARSTAR did an exceptional job on my car. The staff was extremely friendly and helpful. I ..."
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"My truck was ready 3 days ahead of schedule, 5 if you count the weekend."
"... of my Repair. The whole process went smoothly and the repair was done a day early. Highly recommend their services!!!"
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"Got my truck in 10 days early and completed 3 days early."
"Finished before I expected"
"It was ready before the estimated time."
"Yes, very good communication. Never had to wonder what was going on."
"The communication is rated 100%. They kept me informed."
"They called, and left me informed about repair time, and cost."
"Staff was friendly and courteous. They kept me updated on the status of my Repair. The whole process went smoothly and the repair was ..."
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"Poor communication, constantly changing what was said, would never take my car back here"
Janell
(Chevrolet owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joan
(Chevrolet owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My husband and I always get our repairs done at City Cab Car Star. Al and Mike are always professional and get our repairs done as quickly as possible.
Customer Service - 5.0/5.0
Bob
(RAM owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joshua
(Volkswagen owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kim
(Nissan owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Pat
(Subaru owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Blake
(Buick owner)
reviewed 8/20/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joe
(Cadillac owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tammy
(Ford owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Timothy
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0 -
We will definitely go there for any other issues in the future
Repair Quality - 5.0/5.0 -
We are thrilled about our CarStar experience. They made everything super easy, timely and professional. Very pleased with the body work they did for us.
Customer Service - 5.0/5.0 -
Great people Couldn’t have been better. They explained everything and they got me in the day I called to look my car over.
Returned Clean
Tanya
(Toyota owner)
reviewed 8/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tim
(Kia owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Steve
(Hyundai owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always an amazing experience... and has been our " go to " body repair shop...we will never go anywhere else when needed.
Customer Service - 5.0/5.0 -
Daily updates via phone and text messaging with the progress
Returned Clean
Steven
(Chevrolet owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Couldn't tell it from new
Customer Service - 5.0/5.0
Returned Clean
Barbara
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dawn
(Kia owner)
reviewed 8/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mark
(Lexus owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick, polite, and professional
Customer Service - 5.0/5.0
Linn
(Ford owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bridget
(Dodge owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Alwyn
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was friendly and courteous. They kept me updated on the status of my Repair. The whole process went smoothly and the repair was done a day early. Highly recommend their services!!!