CARSTAR City Motors Collision Center

5.0 (877reviews)
99%
516 South Oakley,  Santa Maria,  CA  93458
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Shop AssistantSparkles

In operation 67 years.

At CARSTAR City Motors Collision Center, we focus on delivering the best in auto body repairs by staying up-to-date with modern technology, performing consistently high quality work, and providing personalized service. As a collision repair shop, our trade is fixing cars after accidents, but our business is just as much about helping people. From handling every aspect of your insurance claim to delivering your car when it’s finished, our services are meant to make your life easier.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (877)

My Experience

My experience with CARSTAR has been stellar. Jermey kept me updated through the process. I would definitely recommend CARSTAR to any of my friends or family. Thank you for a great experience.

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Staff was nice and communicated effectively.

Returned Clean

My Experience

Extremely welcoming and very efficient staff that made it as painless as possible. 10/10 service !!

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Repair Quality

I feel like I have a new car!

Customer Service

I feel like I have a new car

Returned Clean

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Yo los recomiendo porque son o hacen su trabajo perfesionalmente y sale todo bien sin errores

Repair Quality

Hicieron su trabajo todo perfectamente bien estoy satisfecha

Customer Service

Las partes de carro que estaba de dañado lo dejaron completamente como nuevo sin daños adicionales a parte del cargo

Returned Clean

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My Experience

Everything went well. The front office staff is professional and friendly. They were able to work with the insurance company to make sure everything was taken care of. The minivan took a day longer than estimated, but it just shows how thoughtful the team is to make sure that the repairs are well done.

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Repair Quality

Carstar is the best in the county!

Customer Service

Returned Clean

My Experience

Jeremy and the Lady answering the phone were very nice, informative, professional. I hope I never have to go back but if a situation arises I know I will be in good hands. Thank you Jeremy.

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My Experience

Everyone let me know what was going on and they did a wonderful job.

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Repair Quality

Incredible service, car was dropped off on Monday and ready by Thursday. The work was perfect and I appreciate the interior detailing.

Customer Service

Incredible service, car was dropped off on Monday and ready by Thursday. The work was perfect and I appreciate the interior detailing.

Returned Clean

Likely to Recommend

Repair Quality

Quick turn around. Great job fixing the damage to my truck. And I appreciated the ride home after drop off. Good people.

Customer Service

Good people to work with.

My Experience

The communication and customer service was amazing and easy. I appreciate the transparency. It is very difficult to find customer service like this. In addition my vehicle looks amazing. So grateful !

My Experience

Fabulous job. Thank you for putting on my new license plates! And, thanks for the courtesy rides to and from.

Likely to Recommend

I let State Farm know my satisfaction.

Repair Quality

Everyone was so professional and kind. I appreciated the daily updates and also a ride home.

Customer Service

Like I said, I appreciated the ride home and also being picked up to get my car.

Returned Clean

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My Experience

They were kind,professional and kept me updated as to when my car would be ready

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Absolutely

Repair Quality

They were Awesome!!! From start to finish. I would highly recommend them

Customer Service

Professional an very nice

Returned Clean

My Experience

Your team was knowledgeable and efficient. My car was expertly repaired and y I e customer service is top notch!

Likely to Recommend

Repair Quality

First time here through a recommendation and they did an amazing job! Could not even tell there was any previous damage. If any accidents happen in the future I'll always be coming back here

Customer Service

Quick to answer the phones and happy to answer any questions I had! Amazing Customer Service!

Returned Clean

My Experience

Very professional shop and always on schedule with your appointments, I highly recommend it.. Thank you CARSTAR for your service