CARSTAR Delray Beach

4.8 (1,278reviews)
96%
245 N Congress Ave,  Delray Beach,  FL  33445
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Shop AssistantSparkles

In operation 22 years, 6 years at this location.

CARSTAR Delray Beach East is a locally owned and operated collision repair facility proudly serving Delray Beach and the surrounding Palm Beach County communities. Our team is committed to providing safe, high-quality repairs and an exceptional customer experience from estimate through vehicle delivery. As an I-CAR Gold Class facility, we invest in advanced training, equipment, and manufacturer-recommended repair procedures to help restore vehicles to pre-accident condition. Our services include collision repair, structural repairs, refinishing, advanced safety system calibrations, and insurance claim assistance. We work with all major insurance carriers and provide clear communication throughout the repair process. Backed by hundreds of positive customer reviews, our reputation is built on quality workmanship, integrity, and personalized service. Our goal is simple: repair every vehicle safely, keep customers informed, and deliver repairs that exceed expectations.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,278)

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Returned Clean

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Everything looks good so far

Customer Service

Everything is fine

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Very nice. Informative polite, caring. Very happy with work

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Returned Clean

My Experience

We.were totally impressed with the professionalism from the 1st.visit with Kenya, the updates,.and quality of team. Our Lincoln look better from your lot then It.did the.day we.bought it.10 for sure!! Thank you Gary&Kathy Little

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Repair Quality

Kenya and the team was great! Communicated throughout my whole repair, really great body shop. Did an amazing job on my vehicle

Customer Service

Returned Clean

My Experience

Very courteous and helpful . Answered all my questions I would recommend them

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Repair Quality

Wonderful courteous and had my car finished before the designated time I would recommend them completely

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Returned Clean

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I love you guys

Repair Quality

Amazing service and highly recommended

Customer Service

Best ever

Returned Clean

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My Experience

A special thanks to Kenya for her assistance in removing my gate pass & placing it on my rental & doing the reverse when the car was ready for pickup

My Experience

Very happy. Every single part of my car is good.

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Didn't deliver in time promised

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Very responsive

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My Experience

Very pleased with the service and the outcome.

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Everything was handled quickly and efficiently. Thanks.

Customer Service

Very forthcoming and friendly.

Returned Clean

My Experience

Wonderful work and great caring people

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Quick and perfect

Customer Service

Knowledgeable and pleasant

Returned Clean

My Experience

Recently, I had an exceptional experience working with Kenya and Spencer at Delray Beach CARSTAR. For 50 years, I’ve worked in the marketing/advertising industry, consulting with senior executives for many Fortune 50/500 companies. One of the topics we regularly discuss is how important the experience their customers have when interacting with the company’s employees. It is critical that their customers come away feeling great. We call those team members “Brand Ambassadors”. No amount of advertising or marketing dollars can replace that kind of positive experience, which leads to valuable word of mouth. Kenya and Spencer are “Brand Ambassadors” for CARSTAR Delray Beach! Because of my recent experience, I will always recommend CARSTAR Delray Beach to friends, neighbors, family, and associates. Please share my thoughts with your team, CARSTAR corporate, and congratulate Kenya and Spencer on a job well done!

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Repair Quality

It was great working with Kenya and Spencer.

Customer Service

It was great working with Kenya and Spencer.

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I would of liked to be informed more often

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Will always pick Carstar. My car always comes back to me perfect condition

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Returned Clean