CARSTAR Don's Body Shop & Collision Cent

4.7 (3,378reviews)
95%
1181 S. Wesleyan Blvd,  Rocky Mount,  NC  27803
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Shop AssistantSparkles

In operation 46 years.

Don's Body Shop has been locally owned and operated for over 40 years. We are passionate about serving our community and thankful for our customers. We are proud to partner with CARSTAR and will work with any insurance company to turn a bad situation of a vehicle repair into a relationship you can trust for years to come. With state of the art equipment and trained I-CAR certified technicians and staff, we will do our very best to make sure you are completely satisfied!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,378)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job!

My Experience

My Experience

The staff was very cooperative. Steve kept me informed on the things that were being done to my vehicle. They kept in contact instead of me having to constantly run them down. Everyone was well mannered, nice, and respectful. Didn't take long for them to repair my vehicle. I'm very satisfied with the outcome. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people at Don's Body Shop were very professional and courteous. They did a great job on my vehicle. They kept me updated on the progress, and they returned my vehicle ahead of schedule. I'm very pleased.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

They didn't clean the dust from the inside of my car. When I left the body shop and went home cut the car off went back to start it 15 later and the battery was dead. Apparently they unhooked the battery for several days and didn't charge it back. The body work that was done on the car itself was great.

My Experience

My Experience

My car was fixed and retired to me quickly the car was repairs well I am really pleased

My Experience

Y’all forgot to paint my door ugh

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The crew was very professional during my entire exlerience.

My Experience

Everything was great with the repair and the service, but when I got in the van and got down the road I realized that they had left the old seal from the door that they had taken off and the door panel that they had replaced were left in the van. I expected that they would have disposed of those things, but they left all the trash in the van. That was disappointing.

My Experience

Steve and Donna were so helpful and polite! My car looks better then ever, and they even went the extra mile to vacuum and clean my baby, and put more air in my tires! Will definitely recommend this place to everyone I know.

My Experience

My Experience

There is overspray covering the entire car, including the passenger side window. There are places where you can see the tape adhesive left behind. This car was less that a week off the lot, brand new, when it was brought to your shop. I expected better results based on recommendations. I'm very disappointed in the quality, or lack thereof.