CARSTAR East Hartford
In operation 52 years.
Doug Kelly, owner of CARSTAR East Hartford (formerly Collision Automotive CARSTAR), started the collision repair company in 1974. Doug's business philosophy can be summed up as "Take care of your customers and everything else will fall in place". CARSTAR is the largest collision repair network in North America, with more than 700 locations in the U.S. and Canada. We are able to serve your insured vehicles, wherever they may be. CARSTAR offers a nationwide warranty. We can count on quality workmanship from every CARSTAR store, enabling us to offer a warranty that is the best in the industry. CARSTAR stores guarantee exceptional customer care throughout the repair process. We are absolutely committed to being our industry's best in tending to customer needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:30 pm |
| Tue | 7:00 am - 4:30 pm |
| Wed | 7:00 am - 4:30 pm |
| Thu | 7:00 am - 4:30 pm |
| Fri | 7:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with my car repair. The Staff was very nice and professional. I would definitively refer customer to them. I have no complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
they did a great job got my car and it looked like nothing happened to it plus they cleaned it lol thanks guys
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and professional staff did a great job on fixing my truck
Customer Service - 5.0/5.0 -
Customer service was exceptional
Returned Clean
My Experience - 5.0/5.0 -
My car is in so much better condition than when you received it! The parts you worked on look like new and blend into the rest of the car just great. I appreciate your leaving the inside clean and for washing the outside. I was treated professionally and spoken to and the work done explained in a respectful manner. My questions about my tires, for example, were answered patiently. Thank you very much. I have recommended you to some of my acquaintances already. Thanks to everyone who worked on my car, the staff and the manager who spoke with me on Friday, 1/21. Eleanor
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No I will not recommend
Repair Quality - 2.0/5.0 -
They have not done service properly. Water not filled and not cleaned entire car after fixing damage.
Customer Service - 0.5/5.0 -
not cleaned properly