CARSTAR Empire Auto Group
In operation 29 years.
Carstar Empire Auto Group specializes in high-quality collision repairs, excellent customer service, and satisfaction in Bronx, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Gracias a todos los que trabajaron arreglando mi carro que como yo le llamo el carro del pueblo me ayuda a transportar an mis hermanas que tienen dificultades, que El Señor Mi Padre Dios les bendiga.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent and courteous
My Experience - 5.0/5.0 -
The communication and professionalism you had with me was great and a job well done on my vehicle is very much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Okay good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Got my car back with new holes in my bumper. Ac not working. I don’t know what they did
Customer Service - 1.5/5.0 -
Not professional
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work and overall good communication on when to expect my car ready. The car had been also cleaned outside and inside which was really nice as well as being helped with sone gas to come back home.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job everybody was okay everybody gentle very sodisf
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Terrific work on the car- looks brand new! Excellent experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The updates promised were not given in a timely manner. I had to call to find out the status of my car repairs.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely pleasant
My Experience - 5.0/5.0 -
Fast friendly efficient fabulous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast friendly fun efficient impressive
Customer Service - 5.0/5.0 -
Fun, kind, friendly
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
They did a good job but there were some obvious things that were missed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recommend any body looking for a repair shop to this place especially if you have a foreign vehicle. From the first call they made me feel right at home. Everything wasn’t smooth but Jon and Roya went out their way to make sure I was a satisfied customer. Rosemary was well with communicating and updates thanks
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
Still waiting for a reply from the owner to see why I brought my car back 2 times
Customer Service - 0.5/5.0 -
I don’t care how customer service is as long as my car gets fixed and it’s not fixed