CARSTAR Fred Beans Boyertown

Likely to Recommend - 5.0/5.0 -

I’ve had many vehicle repaired there

Repair Quality - 5.0/5.0 -

Quality work!

Customer Service - 5.0/5.0 -

Kept me informed on the repair process

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

felt that overall the team did an excellent job in keeping updated and also taking good care of the customer by providing hot drinks and water

Repair Quality - 4.5/5.0 -

would have been good if the customer is notified of the terms of the payment method so that the customer can decide as i learnt it at the last minute that paying by CC would cost me 3% of the total cost of the repair other than that i liked the updates of the process in a timely manner

Customer Service - 5.0/5.0 -

Bee was exceptionally good and explained everything and also showed a welcome gesture to the repair shop, if she had no answer to the query asked she would get that queried and share the information

Likely to Recommend - 5.0/5.0 -

no doubt about .

Repair Quality - 5.0/5.0 -

this is the second time we had a car fixed with you , nice job and fast work . Thanks

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Jason was amazing, he was professional, knowledgeable, helpful and most of all kind. He’s the reason I came to Fred bean the second time around to get my car serviced. He deserves a large raise and promotion. I’ll spread the work about your company because of him .

Likely to Recommend - 5.0/5.0 -

Jason was phenomenal and this is my second time coming here because of the great job that he does

Repair Quality - 5.0/5.0 -

Jason was amazing and did a phenomenal job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very pleased with quality of work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic

Customer Service - 5.0/5.0 -

Refreshingly friendly and efficient

Likely to Recommend - 0.5/5.0 -

Communication was pathetic

Repair Quality - 2.0/5.0 -

Communication was horrible

Customer Service - 0.5/5.0 -

No communication!

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone at the shop were very courteous and helpful. Jason made the repair seem less. Great communication and knowledge. When I picked up my car it was spotless! Jason even applied tire dressing on my tires! The bodywork was excellent! I would highly recommend CarStar to anyone. Thankyou so much for a job well done. Michael

Likely to Recommend - 5.0/5.0 -

I would definitely recommend anyone to CarStar!

Repair Quality - 5.0/5.0 -

I’m completely satisfied with the work done on my Honda. The staff at CarStar were courteous and professional. Communication was excellent. When I picked up my car it was spotless, Jason even put tire dressing on my tires 👍🏻 Overall I would highly recommend CarStar for any body work needs!! Job well done thankyou to everyone especially Jason. Michael

Customer Service - 5.0/5.0 -

I’m completely satisfied with the work done on my Honda. The staff at CarStar were courteous and professional. Communication was excellent. When I picked up my car it was spotless, Jason even put tire dressing on my tires 👍🏻 Overall I would highly recommend CarStar for any body work needs!! Job well done thankyou to everyone especially Jason. Michael

My Experience - 4.5/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

From beginning to end, CARSTAR was outstanding with handling my vehicle repair. Shout out to Bee, Michelle, and Jason who saw to it that I had everything I needed. Thank you for your careful repair of my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks like new!

Customer Service - 5.0/5.0 -

Bee, Michelle, and Jason were very helpful.

Returned Clean

Likely to Recommend - 4.5/5.0 -

This is the 5th time I've used the shop in 22 years (first may have been at dealership) and Carstar is my first choice for repair.

Repair Quality - 4.5/5.0 -

The repair looks great, as expected

Customer Service - 4.0/5.0 -

Everyone was professional, polite and knowledgeable.

My Experience - 0.0/5.0 -

Several gaps in bumper framing. Will be calling to discuss on 7/30.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

There were some gaps in fender that will be addressed. Took longer than expected.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Awesome job! The work was done ahead of time

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Appreciated the phone messages letting me know the progress you were making on my car’s repairs, Also surprised that my car was ready for pickup one day earlier than expected. Nice surprise. ! The quality of your repairs in my car have always been excellent.! Your employees have always been friendly and caring. It’s refreshing to know that caring and excellence still exists.

Likely to Recommend - 5.0/5.0 -

Would always recommend CarStar to my friends and anyone. CarStar cares…..and it shows in their work and caring personal character. A+

Repair Quality - 5.0/5.0 -

Excellent service. . They sent me text messages every few days with updates on my car’s repair progress. They also had my car finished one day before their quote date. Their car service and personal care is excellent.

Customer Service - 5.0/5.0 -

Top care for the people and the cars they repair.

Likely to Recommend - 5.0/5.0 -

I just had to make an appointment they did the test

Repair Quality - 5.0/5.0 -

Nice professional easy to work with

Customer Service - 5.0/5.0 -

Very cooperative informing

My Experience - 5.0/5.0

My Experience - 4.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 2.0/5.0