CARSTAR Fred Beans Boyertown
In operation 40 years, 17 years at this location.
CARSTAR Fred Beans for Boyertown is a full service Collision Center serving Lehigh County Bucks County Pennsylvania area. Their technical staff is factory trained with over 50 years experience in the Collision industry. Their estimating staff is fully PA licensed and ASE certified in estimating. The shop is fully equipped with all the latest technology equipment. Laser measuring system and Car-O-Liner frame straightening allows even the most complex repairs to be performed to place your vehicle back to pre-accident condition. With the highest level of repairs being completed it allows us to offer a lifetime repair warranty on our repairs. All repairs are completed following manufacturer recommendations.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 1.3/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Although it took a few weeks, I was updated with text messages along the way which was very appreciative. Matt was very thorough when explaining everything they worked on with my car, taking the time to walk around the car and show us.
My Experience - 5.0/5.0 -
From drop off to completion, the communication was outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The office staff is very friendly and helpful. A pleasure working with them. I’m very satisfied with the results which included a paint job and parts replacement. The length of time it took was much longer than estimated but was due to a parts supplier issue. Overall, I do recommend them. It was quality work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very easy process, and quality repairs completed on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied!
My Experience - 5.0/5.0 -
I didn't get the chance to experience the excellence of your repair department due to my vehicle being totaled out but your front office personnel were very professional and courteous helping me through the collision estimate process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0 -
From the appraiser to the ladies at the front desk. It was a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason, my estimator was fantastic and setting up everything couldn’t be more pleased with the process the communications and the finished product at the end a great thank you to Everyone at Carstar !
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My appointment got changed from February 19 until I decided to call the general manager in April. Most of the work was completed however, there is actually still some damage that was not repaired. Also, I was told it will be detailed after the repair however it was a quick wipe down. The repair also took longer than anticipated so I am stuck paying the extra rental charges. Overall, dissatisfied so far, however I suppose if they repair everything else in a timely manner, I would move the score up.
Customer Service - 2.0/5.0 -
Explained in previous comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car was released with overspray along the side, roof and back window seal. The car was also released to me with the entire rear panel that was repaired feeling like 100 grit sand paper while the rest of the car is smooth. I don’t know how this car was released to me without being checked for quality issues.