CARSTAR Fred Beans Boyertown
In operation 40 years, 17 years at this location.
CARSTAR Fred Beans for Boyertown is a full service Collision Center serving Lehigh County Bucks County Pennsylvania area. Their technical staff is factory trained with over 50 years experience in the Collision industry. Their estimating staff is fully PA licensed and ASE certified in estimating. The shop is fully equipped with all the latest technology equipment. Laser measuring system and Car-O-Liner frame straightening allows even the most complex repairs to be performed to place your vehicle back to pre-accident condition. With the highest level of repairs being completed it allows us to offer a lifetime repair warranty on our repairs. All repairs are completed following manufacturer recommendations.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had a hard time trying to choose who to trust doing the repairs on my Volkswagen GTI after my car accident. After doing research, I decided to use Carstar Fred Beans Boyertown. They had great reviews, so why not? Their service was top tier. They gave me the privilege of driving a brand new Bronco as my rental, were very quick with my repairs, and super kind people! I was nervous to see my car. My stepdad said it would be almost impossible to match my paint color, and my bumper wouldn’t match. I’m pleased to say he was wrong. And Carstar Fred Beans Boyertown did amazing work on my car and it looks brand new. Couldn’t have been happier with my experience. Thanks B, Lisa, and Jason!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt was great and very thorough. The rental car experience was also amazing. Will highly recommend and always use Carstar!
My Experience - 0.0/5.0 -
I sent and email with issues that I’m still having with my Jeep. There is more damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job fixing my car!
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Overall horrible experience. Jason didn’t do a good if managing my repair. It took me over 8 weeks to get my truck repaired from estimate to final repair. Communication was horrible. On 3/16 the scheduled me to come in to find out my mirrors weren’t even there. Then a month later I find out that Jason ordered the wrong mirrors and now I have to pay for the upgrade. Horrible communication embarrassing management of the project. The work completed was great however the management of the repair was embarrassing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Repairs seem to have been detail oriented, but ordering materials and duration of repair was way too long.
Customer Service - 2.0/5.0 -
I always had to reach out for information instead of the other way around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous service
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the job done!
My Experience - 0.0/5.0 -
The side view mirror was never repaired at all even though I talked to 3 people about it. When I dropped the car off after I was there for the estimation which your person was out sick l. Some one took pictures of it and I told him. He said Jason would be calling me. I told Jason again when I dropped off the car to be repaired. about the side window. I don't think anybody did a test drive it because there was a loud whistle when I drove off. They never recoded my key to my car so now my door won't open up like it did before the "repair". David says they need have to take the door off so they can press a button or recode it . The molding wasn't put in correctly. Its point is sticking out so David said you're right that has to be redone. And on top of it, I get home now I am examining it with I fine tooth comb and I see scratches that were never there on my back bumper. I would love to see the scan of my car because I take care of my car. I know it's an old car. I just got it in September. I've been taking care of this car it was in beautiful condition when I bought it. Believe it or not. There was a scratch on my driver side door before I was sideswiped that bothered me. I take it to a repair shop thinking they're the professionals and I get this shoddy work. And to not even have a manager, call me or reach out to me is appalling . What type of customer service does your company have nada nothing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I am very pleased with the repair. Everything looks amazing. It’s like it never happened at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Received a call that my vehicle was in detail & will be ready tomorrow morning. I arrive at the facility, pay for the services, no one bothered to go over the invoice or repairs with me. I walk into the lot, inspect my car to which I find a scratch in the brand new bumper that was just painted and installed. Some kind of adhesive on the fender & poorly fitted wheel molded trim pieces. I walked back in the office area, to speak with a supervisor or manager, the guy that came out to see the items looked less than thrilled & offered little to no help or service, other than I can go get a rag to see if the scratch will wipe off. So I refused pickup until insurance can see what they pay for. Very unhappy customer.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Job was estimated 6 days, but ended up taking 2 weeks