CARSTAR Fred Beans New Cumberland
In operation 61 years.
Thank's for allowing the Fred Beans Family to serve you! Relax, we'll take it from here in completely satisfying you with Great Customer Service & Quality Repairs Performed, backed with a Limited Lifetime Warranty. We keep you informed of the repair status on your vehicle by your choice of phone, text or email. We continually have training of our employees on repair procedures, staying certified through Assured Performance, Aluminum Certified and I-CAR. Remember, You have the choice on who repairs your vehicle-not the Insurance Company... We also feature a detail department to remove the effects of age and at a reasonable price without dinging your budget. Check Us Out! Serving New Cumberland, Lemoyne, Middletown, Mechanicsburg and all Harrisburg communities.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fred Beans New Cumberland gave excellent service in replacing the mirror and kept me very well informed about the progress. Also appreciated was the tire check requested and their recommendations. The body shop is very convenient and close to my home so I will definitely utilize their services again should the need arise.
My Experience - 5.0/5.0 -
The whole process was seamless with the communication and Mikey did a great job on coordinating the work and completion of the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed in record time and from all appearances looks good ( don't want to get under the car)
Customer Service - 5.0/5.0 -
Was kept in the loop by text regarding the progress of repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All good
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Put off because of 3% charge for credit card use Total bill was over 3000 Think that the 3% was cheap would try to go anywhere else I. Future Bought the KIA fir over 50000 do not like literally being nickeled and dimed and will pass on to insurer And I was not informed although it was pointed out their signs Just am irritated by itself
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were up front about how long it would take. There was an issues they contacted my right away. Did a wonderful job job on the car
Customer Service - 5.0/5.0 -
Knowledgeable, clean and delivered on time
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
work looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Appreciate it communication as to progress of repair
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good team. Good management. Excellent results.
My Experience - 5.0/5.0 -
Mikey kept me informed about repair progress which I appreciated
Likely to Recommend - 5.0/5.0 -
I’ve already recommended you guys to others at work.
Repair Quality - 5.0/5.0 -
You guys are the best. The customer service and actual bodywork was great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the outcome, the info and cordial atmosphere of all employees which was appreciated. I would definitely recommend your services!! Joyce Ryan
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Friendly and very competent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Submitted a 9 because it took almost
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
They had my car for 2 months. I had to keep calling for updates. They apparently lost employees after they were bought out. Then they had covid, then someone's mother died, then someone's father died and then they told me they confused my car with another Buick as they were giving me information. I asked them if they could do the body work first and then tend to the area near the tire. The answer was absolutely not. Then they decided, after a period of time, they would do the body work first. Then they told me tje car would have to be aligned and they would have to find someone to drive it a couple blocks away. Then they told me it was going to be towed. The story goes on and on. I dealt with Mikey and he was nice to me, but we certainly got the run around. I would never go back to them and have expressed that to other people. Freysingers use to have a great body shop, but once they sold it, they lost all credibility.
My Experience - 5.0/5.0 -
Mike/Mikey was great. Very responsive, thorough. There was a delay for my car and Mike proactively contacted Enterprise, took care of everything. Great service and it is obvious he loves his job.