CARSTAR Glenn's
In operation 63 years, 19 years at this location.
Glenn's CARSTAR has been repairing cars in Lincoln, Nebraska for over 60 years. This is a 3 generation family owned business, current owner Allan Hillhouse, with 3rd generation Taylor Hillhouse close by his side in the day to day operations. This CARSTAR location won Lincoln's Best Choice 2018 Runner Up and won the 2013 BBB Integrity Award. This shop offers high-quality repairs and customer satisfaction for your vehicle repair. We take pride in our clean, inviting environment and feature state-of-the-art unibody repair equipment, expert color matching.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time I have been to Glenns and I have not been disappointed with their detail to my vehicles needs. They are right there from the start of the estimate all the way through the repairs and then after. They are great to work with and were always friendly. I would highly recommend them for their great service and personal attention they took to fix my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
After being in a fender bender, waiting for the police for 1/2 hour, dealing with the accident report and insurance companies, now nervously checking my rearview mirror incessantly for fear of being smacked again….it's all okay because my car looks BEAUTIFUL!! THANKS!
My Experience - 5.0/5.0 -
From the very begining to the end the service was absolutely impeccable. I was always greeted with a smile and outstanding quality. Dan was very understanding of my concerns and welcomed me daily to inspect the progress on my vehicle with full disclosure. I would highly recommend Glens Carstar to everyone. They operate above the band of excellence.
My Experience - 5.0/5.0 -
Excellent service! Excellent repair! Wonderful after touches like pot pourri and vouchers for ice cream! Friendly, courteous and professional, the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The accuracy of updates regarding status of the repair were poor. The system was sending me text messages with one status, then a person would call with another status. I even received an update about the status 3 days after the vehicle was picked up.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Dan provided excellent service during estimate. I was a little disappointed when I arrived on the morning of my scheduled appointment and front desk staff said they didn't have me on the schedule. I went to my car to get the paperwork and schedule date as provided at time of estimate to confirm to front desk staff that I did have appointment. That seemed to solve the problem.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
convenience was great, but you give up a small amount of quality and effort in your repair for that convenience.
Repair Quality - 4.0/5.0 -
very little welded material visible, but still visible on hitch. rear brake and turn signal was not put back properly. had to go back to fix issue
Customer Service - 4.0/5.0 -
same as last. shouldn't have small problems with techs doing their jobs.