CARSTAR Hall's Collision

4.6 (2,648reviews)
95%
3947 Bardstown Rd,  Louisville,  KY  40218
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Shop AssistantSparkles

We are an i-car gold class shop, that is 1 of only 3 certified repair shops for the new f-150 aluminum bodies. We are equipped to repair fiberglass, semi-trucks, motorhomes, and boats as well.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,648)

Likely to Recommend

Repair Quality

The man that sats right by the front door has never greeted me once and I have been there a few times. The ladies behind the counter, the man that gave me my estimate, and the guy that took care of my car were all Phenomenal. They were all friendly, professional, honest, answered any questions that I had, and my repair was super fast. I didn't have my rental 8 hours. Thanks for your professionalism, you'll are indeed appreciated!😊

Customer Service

Ladies were great!

Returned Clean

Likely to Recommend

Repair Quality

Cosmetically it’s flawless. I’ve only had my car back for two weeks but everything seems to be working as it did before the accident.

Customer Service

The repair was originally to be 8-10 days per initial quote. It ended up being closer to 30 days. This is understandable as certain parts were on back order and hidden damage was extensive. Better to wait 20 extra days and have it done correctly. I was updated regularly

Returned Clean

My Experience

Repairs were excellent, looked better than I can remember! Very professional staff. Laura Harmon is top notch 👌

Likely to Recommend

Repair Quality

Repairs were excellent and done in a timely fashion. My only complaint is the wash job was not super clean and my armrest had greasy fingerprints on it and I had just had the car detailed before the car came in for repairs, but that's not a huge issue for me. Otherwise I'd go back to halls for all my body repair needs. Laura's help was also 1st class.

Customer Service

Returned Clean

My Experience

Well done job.

My Experience

Great job love it 👍

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

David Hall and his daughter Jordan were professional and a true pleasure to work with. This is a true example of small family owned and operated business delivering the best work and service in the industry.

Likely to Recommend

I think they do an awesome job and I had a great experience, so of course I would recommend them

Repair Quality

My car looks amazing.

Customer Service

The customer service was great! From the time that I walked in for my estimate and the time I picked my car up. The guy that over saw my estimate didn't want me waiting while everyone was on lunch, so he went ahead and got everything started.

My Experience

My Experience

Jorge was a great help. He was very open to tell me my options and setting up clear expectations as well as keeping me in the loop through the entire repair process. The repair was done a is a speedy manner.

My Experience

Likely to Recommend

Repair Quality

Customer Service

did a great job and am very satisfied with their service.

My Experience

They were courteous and professional. It was done quickly and my car looked amazing!

Likely to Recommend

Repair Quality

Customer Service

They did a good job. They finished ahead of schedule. My car was completely cleaned.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was informed with the stages of repair, a new damage discovery, and necessary delay in completion date. Final job was only one day later than original and done perfectly. All were courteous and helpful. Nothing negative to report.

Likely to Recommend

Such service is rarely found. I’m anxious to tell anyone who will listen.

Repair Quality

Repairs were done perfectly. They even buffed out minor scratches in the area.

Customer Service

Best I’ve had anywhere.

Returned Clean

My Experience

Great job and people!

Likely to Recommend

Car looked great

Repair Quality

Customer Service

Returned Clean

My Experience

Something still making noise under front end

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hall's do fantastic work on repairing damage to cars. They keep you informed about the progress of the repair and when its going to be completed. If add'l work is needed they let you know about a possible delay. They are great people to work with during your repair.

Likely to Recommend

I would definitely recommend CARSTAR Hall’s

Repair Quality

Great service! I receive my car ahead of schedule and for less than the initial quote.

Customer Service

Great customer service. I received regular updates on the status of my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean