CARSTAR Igear Auto Body & Frame
In operation 19 years.
CARSTAR Igear Auto Body & Frame is the premier auto body repair shop in the Cleveland Metro area. We provide 24/7 accident assistance, towing assistance and on-site rental car service. Our collision center provides dent repair, dent removal, storm damage repair and other services. We also deal with all the major Insurance companies plus our shop I-Car Gold certified. We also provide customer pickup and vehicle delivery, repair all makes and models of vehicles and we work with most insurance companies on your repair. We also offer a nationwide warranty for the lifetime you own the vehicle.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I would never recommend this shop to anyone.
Repair Quality - 0.5/5.0 -
Car is not running correctly
Customer Service - 0.5/5.0 -
Rude staff when picking up the vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
To bad I can only give a "10" rating, should be more. Can't say enough about the customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy for the work that autostar did. excellent service and very professional
Customer Service - 5.0/5.0 -
Excelent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be back
Repair Quality - 5.0/5.0 -
Fantastic
Customer Service - 5.0/5.0 -
Love Tom
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much! The car looks fantastic and I so much appreciated your extra effort to get my car done on the 14th, nine days before the estimated completion date, July 23. Tom and Keith were extremely helpful throughout the process. Thanks to everyone who worked on my car! Great job, looks like new!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Excellent body work, perfect alignment, great paint job. Completely satisfied
Customer Service - 5.0/5.0 -
Tom and Keith were extremely helpful throughout the process. Someone was there every step of the way to answer any questions. Extremely professional and very knowledgeable. Thanks to everyone who worked on my car!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
True honest people who have a a lot of pride in the work they do.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tom Perez took care of us like we were family. He reassured us that all work that was performed would be completed by certified technicians & all work was always done to the highest standards, & he was 100% correct. The car turned out amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not keeping their word on keeping me informed about my truck and the progress
Repair Quality - 3.5/5.0 -
Well first off my car has been there nearly a month in three days .trying to get help from them for a rental till they fix my truck.
Customer Service - 3.5/5.0 -
Thom, is working on the rental haven't heard anything about getting my parts or whn it will be ready
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ben, Tom, and repair team at CARSTAR Igear Auto Body & Frame (at 5716 Brookpark Rd) did a great job repairing my car! The exterior, including tires were immaculately well detailed after getting repaired. My car's shade of dark blue looks darker and a bit glossier than it did before! I will be back if I ever need repairs again. The work was excellent and Tom did a great job of picking up the pieces as my new adjuster after his predecessor stopped following up and left.
Customer Service - 5.0/5.0 -
After his team mistakenly repainted my front bumper, the owner Ben didn't ask me for money but just asked for a positive review. The guy is a such a straight shooter, he just asked me for a positive review, which I'm more than happy to give.
My Experience - 5.0/5.0 -
You guys were very professional kept text messaging me on updates on my vehicle I appreciate that I didn’t expect that so thank you and I would use you guys again if I ever had any repairs on my car go wrong thank you thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communicating with me through the process
Customer Service - 5.0/5.0 -
Great communicating with me during the process