CARSTAR Jaime Rodriguez Body Shop

4.6 (480reviews)
91%
506 W. VAN BUREN AVE.,  Harlingen,  TX  78550
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Shop AssistantSparkles

At CARSTAR, we offer comprehensive auto body repair services, from minor dents and dings to repairing your accident damage. Whether you’ve had an accident, tangled with Mother Nature or want to freshen up your car's look, at CARSTAR you can Relax, We'll Take It From Here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (480)

My Experience

Excellent customer service, always keeping us up to date on the progress of the repair. Easy to get a hold of Daniel for any question or concern. Highly recommend CARSTAR JAIME auto repair. Satisfied customer.

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Repair Quality

Totally satisfied, great customer service. Both Daniel and Oscar kept us up to date with the progress of our vehicle. Definitely would recommend this auto repair center. Happy customer!!

Customer Service

Excellent customer service. Daniel & Oscar kept us informed on the progress of the work being done to our vehicle. Would definitely recommend this auto body shop. Very grateful our vehicle looks like new!! Thank you!!

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My Experience

Good and fast job done. Would definitely take cars there

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Would recommend and go every time for body work.

Repair Quality

Like of nothing ever happened.

Customer Service

Quick and made it easy

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Never

Repair Quality

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Very disappointed in your office employees & their manner when I picked up vehicle & when I took vehicle back with concerns. When I dropped off vehicle all my sensors were working and I could see the tire pressure number on my screen . they fixed the area that was hit during car accident... when they called me to pick up , no one bothered to walk me out and inspect fixture , all they did was give me keys and paperwork and asked if I could do review and possibly give them 100 points because it needs to be a 100 in order for them to get a good review on survey... I went straight home & when I was picking up my kids from school , I had a flat ... I had no idea because the vehicle sensor didn't show how much pressure I had ... I came in this morning and Oscar Rios claims that my vehicle was like that and showed me a picture of my dash that only shows sensor has a fault , but they failed to take a picture of the one that duplicates mine ( or have number of pressure) They also had to change the mileage on paperwork because they had initially put my vehicle had 98,000 miles , and in reality my vehicle had 96,000… that in itself show how irresponsible your employees are. Having correct mileage on paperwork is important. All they offered was to fix the flat and he didn't want to take responsibility for the fact that my dash does not show the tire pressure number anymore. Therefore he just told me in an authoritative tone that he was not gonna do anything for my vehicle. It did make me feel that just because I’m a female client they can get away with my concern .

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Repair Quality

Great work quickly took care of car and any concerns I had

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I think the work could have been done quicker by making sure the the parts needed were delivered on time.

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My Experience

Best experience with a body shop. Very efficient and professional. They use a text messaging system to keep customer up to date on repairs daily. No hassle experience.

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My Experience

Exelent job we’re satisfied. And we saw the inside real clean and that’s one of the details that convinced about it. Thanks so much

My Experience

Professionalism shown in every Department

My Experience

They kept me updated as far as progress and my vehicle was ready when they said it would be . They did a great job repairing my vehicle.

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Repair Quality

Car ready on time and fix the problem

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My Experience

It surprised me that the provider knew that they had to remove my grill and bumper and never advised me that the action would deactivate my ACC system. To exasperate the situation, they could not reset the sensors and were ok in telling me to take it to the dealer so that they can recalibrate the system which will now cost me $1700. I will never do business with this company again.

Likely to Recommend

I will never recommend this shop to anyone nor will I ever return to do business with them again

Repair Quality

Paint match could have been better

Customer Service

The provider never advised me that their repair work would lead to malfunction of the vehicles ACC system because they needed to remove the bumper and the grill. So after the work was completed, they could not re-synchronize the ACC sensor and all they said was they tried and that now I would have to take my vehicle to the dealership and pay them $1700 to fix what their actions broke. Unacceptable

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My Experience

I was very satisfied with their work

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Repair Quality

Before I gave carstar my business, I was very impressed with Oscar. He knew right away without me even telling him that I’ve had work done before on my car because he noticed some things that a different shop left my car lacking. Oscar was professional and knowledgeable. Guided me on what to do and everything turned out great. I was recommend you guys 10/10.

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